KFC — Restaurant in Madurai

I today visited kfc madurai 2 branch at anna nagar. One of the worst experiences i have had at a kfc. Everything there was wrong. First of all the cashier asked my number twice for ordering but still i didnt recieve any message about my order so i assumed he entered my number wrong on purpose. I was said to wait for 15 to 20 mins. The board which shows the order numbers said that my order is ready as soon as i got the bill. I waited there for 30 mins. There was no response. 3 of the workers were chatting about their credit card limit. Only 1 of them were packing orders. The person who came after me received the order. Then i went to check on my order. No one even cares to attend the customers. They are happily chatting with themselves. After shouting at one of them he went to check on my order and they probably missed my bill. I didnt even receive a copy of my bill. Kfc policy states to get a free chicken if the order takes more than 7 minutes and i guess thats why they enter the mobile numbers wrong on purpose. Worst experience and i want u to take sone action on this issue. Only if the app supported to pay cash while preordering in takeaway i would have avoided all this...

I recently visited KFC and had a pretty enjoyable experience, so I thought I'd share my thoughts. KFC has been a go-to for me whenever I crave some good, old-fashioned fried chicken. Their signature recipe is consistently flavorful, with a perfect blend of 11 herbs and spices that keeps me coming back for more.The chicken is always crispy on the outside and juicy on the inside. Whether I opt for the classic Original Recipe or the Extra Crispy, it never disappoints. Their chicken sandwiches are also fantastic—well-seasoned, with a nice crunch, and served on a soft, tasty bun.KFC’s sides are another highlight. The mashed potatoes with gravy are a personal favorite, and the coleslaw is always fresh and creamy. The biscuits are fluffy and buttery, making them a great addition to any meal.One thing I’ve noticed, though, is that the service can vary depending on the location and time. Sometimes the wait can be a bit long, especially during busy hours, but the staff are usually friendly and try their best to keep things moving. The dining area is generally clean and well-maintained, which is...

I had a very disappointing experience during my recent visit to KFC Anna Nagar, Madurai-20. First, the food took more than 40 minutes to be served, which is completely unacceptable for a fast food restaurant. When the food finally arrived, the chicken was uncooked inside, making it unsafe to eat, and it was excessively oily, ruining the entire meal. To make things worse, when I tried to raise my concerns with the staff, they were unresponsive and unprofessional, showing no interest in resolving the issue.

This was one of the worst experiences I’ve had at KFC, and it has seriously affected my trust in the brand. I hope strict action is taken to improve the food quality and customer service at...