Orient Beacon Resort, Panchgani — Restaurant in Maharashtra

We checked in at around 12 30 and the rooms were ready as we had made informed them in prior about the time of arrival. The rooms were clean and neat, however neither the front facing rooms nor the rooms with a connecting door between them were given to us as the management told us that they were already occupied. ||The resort does not has any activity besides a small park with swing, slides and other activities for the kids. There is no swimming pool, health club or any activity or game centre. ||The resort is located near the Panchgani market which is a plus point, however to travel again and again to Mahabaleshwar is a pain. ||There is an adjoining area, belonging to the resort for hookah, but which was also closed. ||The restaurant serves good food and is open till 12 A.M, however even if you take room with breakfast there is no large breakfast spread as it is there in other resorts. ||The rooms given are generally at a rate without the use of air conditioner and if you wish to use the air conditioner there is an extra charge of Rs 580 per night. All you have to do is call for the remote from the reception, however the climate itself is good enough, and hence the use of air conditioner is not required. ||It's only good for people who don't want to stay in the resort and do activities outside the resort or stay the entire day outside and return at only night.||The hotel requires an upgrade in...

I booked 2 rooms & was there for 3 days 2 nights. It was a so-so stay.

Pros : 1.Peaceful location surrounded by trees. Convenient location. 5 mins walkin distance from Panchgani market. Ample Parking space. Play area for children. At ground floor rooms were decent with one wardrobe, a tv, a refrigerator, a table, a chair. Air-conditioned though installed but charges extra if one needs it. Complementary breakfast buffet though had limited items but is very decent. 7.For Check in and check out staff very cooperative M Factor

Cons: Staff was arrogant specially "Aslam" the receptionist, we waited for around15-20 mins just to make enquiry while he was conversing over phone. Rooms look clean but one room was malodorous. I complained about it but no one returns. finally i found a pair socks under the desk that was probably of former guest. Toiletries wrappers were tucked in besides washbasin. Very Small place for serving breakfast and smell there was really funky. I had to request to keep entry door open. Chambermaid only available after 11 am.

I hope things will get improve by...

I visited the place with my wife in June. Online reviews of the place were misleading. We had placed high expectations about the place basis our research. But sadly, we were left befuddled and disappointed. The hotel is situated in one of the serene lanes of Panchgani. The surface look of the hotel is impressing. Check in was smooth. The room was decent but can be worked upon. There was no view at all from our room. The rooms given are generally at a rate without the use of air conditioner and if you wish to use the air conditioner there is an extra charge of Rs 600 per night. However, the weather was pleasant at the time of our visit and hence AC was not required. The blanket was small for two people and appeared old. The wifi was not working and could not be repaired despite repeated complaints. The television was not working and the plug was uncovered. The curtains besides being unattractive were merely able to cover the windows. The breakfast was cold and un-hygienically laid down. The staff appeared disinterested and unprofessional. Overall, a very...