The Craftery by Subko — Restaurant in Mumbai

I recently had the pleasure of visiting The Craftery by Sabko, a delightful bakery located in Mumbai. From the moment I stepped inside, I was greeted by a warm and inviting atmosphere, accompanied by the heavenly aroma of freshly baked goods. This bakery truly exceeded my expectations in every way.

One of the standout aspects of The Craftery is the wide variety of treats they offer. Whether you're a fan of classic pastries, sandwich, coffee, artisanal bread, or croissant , this bakery has something to satisfy every craving. The quality of their baked goods is exceptional, with each item showcasing the skill and expertise of their talented bakers. The flavors are rich and well-balanced, and the textures are simply divine.

The presentation at The Craftery is impeccable. The baked goods are beautifully displayed, and you can tell that great care is taken in ensuring that each item looks as good as it tastes. The attention to detail is evident, from the intricate decorations on the cakes to the perfectly flaky layers of the croissants. It's clear that the bakers at The Craftery take pride in their creations.

Apart from the delightful baked goods, the service at The Craftery is top-notch. The staff is friendly, knowledgeable, and always ready to assist you with any questions or recommendations you may need. They create a welcoming and personalized experience for each customer, making you feel valued and appreciated.

The ambiance of The Craftery is cozy and inviting, making it the perfect place to relax and enjoy a cup of coffee alongside your favorite croissant. The seating area is comfortable, and the atmosphere is conducive to both conversations and quiet moments of indulgence. Whether you're catching up with friends or simply enjoying some alone time, The Craftery provides a serene environment to savor their delectable treats.

Lastly, I must commend The Craftery on their commitment to quality ingredients. They use fresh and locally sourced ingredients whenever possible, which adds an extra layer of excellence to their already outstanding creations. The dedication to using high-quality ingredients shines through in the taste and overall experience of their baked goods.

In conclusion, I highly recommend The Craftery by Sabko to anyone in Mumbai who appreciates exceptional baked goods. From the incredible variety of treats to the impeccable presentation and attentive service, this bakery is a true gem. Whether you're looking for a sweet morning pick-me-up, an afternoon indulgence, or a special treat for a celebration, The Craftery will undoubtedly exceed your expectations. Prepare to be delighted by their scrumptious offerings and leave with a smile...

Great Coffee, But Lacking in Comfort and Experience

Pros:

Food and Coffee Quality: The coffee is genuinely good — they've clearly put effort into getting the taste right, and I have no complaints on that front.

Cons:

Ambience: While the décor looks nice at first glance, the experience doesn't match. cafe are usually places to unwind or have a good time with company, but the seating here is extremely cramped. You're often asked to share tables with strangers, which can feel intrusive and uncomfortable. Personally, I don’t enjoy overhearing others' conversations — or having them hear mine.

Temperature Control: Given Mumbai’s heat and humidity, I expected better air conditioning. Unfortunately, it was quite stuffy, and I found myself sweating during my visit — not ideal for a cafe setting.

Staff Behavior: The service was inconsistent. One staff member was polite, but another seemed inattentive and dismissive, which left a mixed impression overall.

Final Thoughts: While the product — especially the coffee — meets expectations, the overall cafe experience falls short. At the price point they charge, I expected more attention to comfort, environment, and service. I've been to more thoughtfully run cafes in developed countries that offered a better experience...

This place came highly recommended by friends, but my first experience was disappointing. On a rainy, humid day, the place was not sufficiently cool. The seating options are weird, and the space is cramped, so if you have a seat close to the door, you're constantly exposed to warm air everytime someone opens the door. High tables, and stools which weigh a ton made sitting uncomfortable. The tables are so close to each other, that you have to brush past people everytime you want to order something. The serving staff are either untrained, or disinterested. When we asked for water, three people stood by idly and pointed us to the water dispenser. I asked for an americano, and was served half a cup of strong black coffee. I had to add hot water in order to be able to drink it. My friend ordered a Nutella something, which didn't taste like Nutella or caramel. We didn't finish it...it was too dry. She also didn't enjoy the taste of the cold Brew. The one redeeming factor was the bacon and cheese grilled sandwich. Pardon me for this rant, but I do hope the manager/owner would take note of this and bring about some changes. Oh, and the toilet was out...