KFC — Restaurant in Nagaland

To be honest, we came to KFC because of the comfort food. But ended up very disheartened.

Firstly it took almost 15-20 mins to stand in the queue and place the order (2 chicken zinger meal, 1 chicken zinger burger, 1 veggie zinger meal. No salad,mayo for a child, medium chicken popcorn) the child’s order came correctly but 1 chicken zinger burger was replaced by 1 veggie burger with oily almost burnt patty without any salad or mayo.

Neither my order was repeated when requested, when I actually examined the bill I realised it was wrongly punched but the order taker

nor I was provided straws and lids to our drinks , sadly ketchup and napkins were only provided when requested. And the food was warm. Quite strange food quality and service standards for a renounced KFC brand.

2 managers(senior staff members on the floor) but non of them taking the responsibility of managing the orders swiftly.

Male Staff dispensing the orders must had fumbled with the packing containers multiple times which landed on the floor but very casually placed them back on the stag. While the senior staff simply observed what’s happening rather than guiding him/ her with the correction.

Normally, when we dine in at KFC we end up with a happy feeling, not this time though but things can improve.

Like the one in town, quick service, hot meal,...

If I could , I Would've given -0000.000 stars . The Staff at kfc are scammers. They don't give you your full order. I ordered a takeaway of 12 peri peri strips and 4 drumsticks and they packed it all in one box. When I reached home and opened the box, there were only two drumsticks and some pieces of the strips were also missing although they took the full payment for my order. While I was standing in line to order, one of the customer who was dining in, came up to the counter and confronted the Staff that their order was missing some chicken pieces. I didn't pay much attention assuming it was an honest mistake but the same thing happened to me. This is pure daylight robbery. They're intentional not giving us our full order and since we don't count our chicken pieces , they're taking full advantage of the situation. It's so enraging to know they rob off not just some few rupees but 2 3 hundreds from...

Had absolutely worst experience at the outlet. I had ordered takeaway order. I received the message on WhatsApp that my order was ready. As my order took more than 38 mins for preparing KFC also offered me free chicken piece. But when I went to the outlet to collect the order I found out that it was not prepared in first place. The persons on counter namely Abhishek and Imran behaved rudely and denied to offer free chicken even after showing them the message. When I warned of complaint they said that they will prepare the order right away. At the end I did not receive the order. Absolute lack of professionalism on behalf of staff. Worst experience ever. I would recommend to try...