The Creative Kitchen Radisson Blu — Restaurant in Nagpur

We went for dinner ( group of 6 people ) recently, post booking in Radisson Blu, Nagpur. We went through a horrific experience and some of the key issues are as mentioned below :

1. There was live music which was so loud that we could hardly talk amongst us. Post our repeated requests as well, no one did anything, however the lady manager kept on assuring us to lower the volume.
2. Food quality - Awful may be the right word and we could hardly have anything. Some of the fruits had a stale smell. Considering the cost one pays for this buffet, it gave us utter disappointment.
3. Service - Lousy may be the right word and it would have been better if we were left to ourselves but the staff kept on asking what you want, shall I bring you xyz etc but took too much time when asked.
4. Few of us wanted to submit the feedback but the staff said that only one feedback form can be provided to the group. I found it surprising as customer centric organisations would seek feedback from every possible individual customer and not what we experienced. Maybe, seeking feedback is one of the unwanted activities ( done because every other organisation does it ) and the spirit behind it is completely missing.
5. Getting the vehicle - A valet parking is provided but it took us almost 20 mins to get the car while returning back and this is even more shocking considering the fact that there was hardly anyone waiting for their car.

Overall, one shall think twice before getting into such a disappointing experience and that too @ such...

We went for dinner at Radisson Blu on our anniversary. We got the table immediately, there were two options of Alacarte and Buffet. We chose Veg Buffet.

Coming to the detailed review, I will break it down to following subpoints:

Ambience: It was decent which is expected. Lavish seating arrangement with proper lighting.

Collection: 2 starters, 1 soup, 4 to 5 main course, 6 to 7 salads each for veg and non veg, desserts were common.

Food quality: It was completely contrary to our expectations, the food quality was horrible. Only veg lasgnia and daal makhani were nice. Rice wasn't even cooked properly. Desserts were ok.

Service: It was ok and the housekeeping staff was less attentive.

Money: Same charge for both veg and non veg meals.

Final Conclusion: We need to spend 3k for an experience which wasn't even worth the money spent. We can get a much better experience and leave our stomach satisfied by going to Barbeque Nation or Little Italy for that matter rather than going to Radisson Blu. It is just the name but nothing more than that.

One more thing unlike other big chains which usually ask for occasions, they don't even bother for asking. We told them ourselves that we were celebrating our anniversary upon which they said we will offer a pastry...

Oh! What an amazing Buffet. . It had about 13 types of desserts , 13 main course items and what not. Dessert included Pie , Chocolate Cake , Red Velvet Cake ,Pastries , Mousse , Cheesecake , Shrikhand and many other items. I believe there were around around 50 items with varieties in Salad, starters and main course.

What could have been better :- The chocolate cake was dry and was probably very old while the Orange Cream Pie was more rigid than expected. Many of these desserts had artificial flavors and pulp in them which was not at all expected from Raddison at all. Some of the salads were made complicated while they would have tasted way better if they were made in a much simple way. Ex. The Baby Corn would have tasted way better it would have been steamed and added just a hint of herbs and spices.

What I loved about the Buffet:- Huge variety of dishes was just love. The chocolate used in different desserts were totally different and going perfectly with the item. eg. The Ice Cream tasted so delicious with the chocolate sauce...