Shame on Domino's for such pathetic customer service.... I ordered from your app on 31st December which was never delivered..After hundreds of calls finally the centralized call centre accepts the order cannot be delivered and they will do refund in 7 days...no refund came and finally checking again they connected to the defaulting restaurant ( Bhikaji Kama place south delhi).. the restaurant manager Ajay said they cannot refund as this back date issue and told me to send that order to me on 15th Jan.. this is 15 days after I have been continuously assured of refund.. I still agreed and I added some more items and told them I will pay on delivery.. the order finally came after 1 hour.. I pay the balance amount..however to my shock I find stale and cold food.. how pathetic is that Domino's.. IS THIS THE WAY YOU TREAT...
Read moreFraud delivery boy Anjan Kumar. Delivered 4 Medium Pizzas without 1 Garlic breadsticks which was also ordered.
I called Customer care atleast 3 times and the staff clearly said that they will not help as its not their responsibility to take care of feedbacks after delivery. They are only interested in taking fresh orders.
Apart from this they tried to contact the supplying branch - bhikaji cama place New Delhi but those disgusting people did not answer a single phone call from dominos customer care. This kind of behavior is not tolerable at any cost. The staff is pathetic and ruthless. 3rd...
Read moreI will give this outlet 0 rating. Yesterday I have order pizza. after 2 hours, there was no response from store so i called customer service. Almost 32mins takes me to connect with agent. after that when i raise my issue. Mr Gupta has connected me store manager Mr Praveen, He is so pathetic, he told me that delivery will takes 20mins more. I just wanted to say that, without informing me, store manager has cancelled my order. I would suggest if you are not able to provide order on time to customer, better shut down or close the outlet. very poor service and poor management....
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