Biriyani Box — Restaurant in Odisha

Dear Team #BiryaniBox ,

I frequently dine at your #Bhubaneswar outlets and have always been satisfied with the food and service. However, today I ordered from your #Cuttack outlet for the first time, and the experience was quite disappointing. The food arrived cold, and it was evident that the staff at the Biryani Box Cuttack store didn’t bother to warm it before packing.

I placed the order through Swiggy, and they did an excellent job delivering it on time, but unfortunately, the quality from Biryani Box Cuttack outlet was a major letdown.

I’ve attached the details of my order for your reference. #BiryaniBox please have active quality check in place as you expand beyond Bhubaneswar.

Your service shall decide whether you will remain confined as Biryani Box or be as big as #Paradise,...

Extremely Irresponsible Behaviour. The person who i called to report the issue, blocked my number after the 2nd call, I tried calling from another number, ring went and no one picked up. During the 1st conversation while i was speaking about my complaint, in between they disconnected the call. I had ordered veg biryani and have received chicken biriyani. Swiggy did not help in the refund so directly called the restaurant.

Atleast own up to the mistake. Mistakes like this happens at restaurant and it is understandable, however dont ghost your customers and listen to their problems.

There are better biriyani places in cuttack with better service. Please visit there and avoid...

Its a two floor restaurant..with good seating arrangements for couples as well as for groups.. Coming to the food..it has the same taste like all biriyani box in bhubaneswar or other cities..out of all biriyanis the MUTTON KEEMA,CHICKEN CHETTINAD BIRIYANI are good..rest of the varieties of biriyani are nothing extra ordinary in taste. Dont try the chicken tikka butter masala ..its sweet as hell.. Coming to the service.. its a bit slow..could be improved.. Also the parking area is too small,difficult to park during rush hours. Good for one...