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Home Marketing-News As a brand, you need to be where the consumers are: Kapil Grover, Dominoās India Kapil Grover, CMO, Dominos Pizza India talks about the 'World Pizza League' campaign, their association with IPL and their innovation-centric approach
by Anjali Thakur Published - 15-April-2019 Kapil Grover Dominos Pizza Dominoās Pizza is one of the leaders in the franchise pizza segment in the country. The brand has always been committed to offering innovative products and new experiences to its customers. In this bid, against the backdrop of the ongoing cricket season, the brand has launched ten new pizzas inspired by most popular flavours in top five cricketing territories.
Cricketing season presents an excellent opportunity for high decibel engagement with customers resonating with their sporting sentiments. To create consumer engagement for the new launches, Dominoās has rolled out a new campaign called āWorld Pizza Leagueā. The campaign rides on the current cricketing fever that has enveloped the entire country and will have a 360-degree approach that includes TV, Print and...
Ā Ā Ā Read moreā ļø WARNING: Avoid This Dominoās Outlet! ā ļø
I have visited this outlet twice, and both times were extremely unprofessional and frustrating.
First Visit: I tried to place a COD order at the counter, but they refused and forced me to order online, even though thereās a counter for orders.
Second Visit (Today): I placed an online order for a Sourdough Veggie Pizza. The app confirmed the order, but when I arrived to pick it up after 30 minutes, they said it was out of stock and gave me a basic pizza instead.
Hereās the worst part: ⢠They charged me ā¹450 for the Sourdough pizza, while the basic pizza I received is worth only ā¹150. ⢠When I asked for a refund or bill correction, the staff outright refused and were completely unprofessional. ⢠No help from the online assistant team either.
I even have a clip showing the staff denying the refund clearly.
This is NOT how a reputed brand should treat customers. Orders are taken for items they donāt have, staff refuse refunds, and customer support is non-existent.
ā My advice: Avoid this outlet unless you want a stressful experience and to...
Ā Ā Ā Read moreDominos Paschim vihar outlet is the cheapest outlet. I will not say dominos pizza is bad but this particular outlet gives u the lowest quality of pizza always whether u eat it there or order it at home. After having the pizza from various outlets I found this finally itās the only outlet which gives u least topping least cheese and mostly stale bread not fresh pizza donāt know why but am really sorry to say this. I never thought of writing such a review about this outlet but after wasting the money back to back we always keep one hope may b this time we will but never⦠if am wrong just give a try and order two pizza from this outlet and from...
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