JAN'S CUSTOM CAKES | PUNE — Restaurant in Pune

I had heard about Jesal from a friend who gets her daughter’s bday cake baked from her every year . It was my son’s 5th bday and I wanted to take no risks and be assured that the person who bakes my baby’s cake knows her art well. My friend was super sure and confident of Jesal’s baking style and her confidence helped me go to her directly. Trust me I didnt bother asking or looking for any other options and i am so glad I didn’t waste my energy in doing that. Jesal not only helped me finalise the cake design (which I changed multiple times) but also understood my expectations just over chat. She is highly accommodating to her clients requirements.I had zero phone call with her and explained all I wanted over msg and she delivered like a champion . Mine was a 6kg tiered belgian chocolate flavoured cake and it has been the yummiest cake I have eaten. I had guests coming over for 2nd serving who generally are not very fond of cakes. We loved how soft and spongy the cake was. Also a special shoutout to her for delivering the cake at our venue. This was not part of her job but looking at our urgency she offered to help which I am so grateful for. I am definitely getting back to her for all my special occasions. Thankyouuuu Jesal for making my boy’s bday so special. The cake was...

Based on her instagram profile, I thought she would be able to do the Pooh design for my 3 yr old’s birthday but she left out some crucial details like color of the cake that i had mentioned before placing order It wasn’t like the reference pic i sent with the size of the leaves, the tree bark, grass, balloons, figurines. I suggest you all to order the cake they have already made themselves. They don’t take responsibility for delivery, one part of the tree design broke when it got delivered to me. Frosting was on point not very sugary but the inside vanilla sponge was not very fresh, it tasted stale, should have been soft. Was disappointed overall for the price I paid, had high...

I had ordered 25 boxes of 250 gms cookies from this bakery assuming it is run by an experienced home baker.

But the experience was completely poor. The cookies were completely moist, softer than a cupcake. I was actually confused if I had ordered a cookie or a cake.

The worst part was that I gifted it to kids as return gift of my kids birthday. Worrying that the materials used in the cookie might be stale or improper for health, I had to call up each guest to apologise and request them not to consume it.

I have never ever come across such a fraud in food business. The least this bakery could have done is to inform me about the status of the same before packing it and...