Pizza Hut | Katraj, Pune — Restaurant in Pune

I have visited couple of times in the Pizza hut As I have my office in same Building, however every time I ended up in some or other conflicts about the Facilities. This post is not about the quality of the Pizza but about the Facilities that they are providing.

1. No Proper AC- Event though sometimes AC are ON, however in-spite of showing the Temp 18, it never gave the cooling effect as per the mentioned temperature. While asking about AC temp to staff, Staff always gives the Answer that 'We don't have a Control on AC, Upper Team(maintenance Team) Set everything and We don't have any access so we can't do anything. 2)Drinking Water: You will never find a Drinking Water cooler in working condition, You ultimately have to purchase the water botte, which cost 50 Rs. When I asked why the cooler doesn't have water, Then I got two Different answers, One person said that 'It is damaged' Other person said that, People Wash their hands in the Cooler hence we stopped filling water. 3)Tissue Papers: Sometimes You get Tissues and Sometimes you Wont, You need to visit the Counter for every time and everything. 4)Cleanliness: Those people did not clean the Tables after the person finish their meals. They clean when a new person comes and they sit for Sometime and Customer has to call the staff at that time Staff comes and Clean it for you. Till that time you have to enjoy by looking at their leftover or you will have to keep the leftover aside...

I visited this Pizza Hut recently, and the experience was quite disappointing. As we entered, my friend went to place the order, only to be told they were only accepting cash, which was already inconvenient. One of the staff members then suggested we place our order through the app. My friend started downloading it, but as we sat down, we realized there was no air conditioning, and the place was poorly maintained.

It didn’t take us long to decide to leave, and as we were walking out, I overheard the staff laughing and making a remark along the lines of, "They’re leaving." It felt really disrespectful. If the store doesn’t want to take orders properly, they might as well just shut down and let the staff relax at home.

Would not recommend visiting this place if you're looking for good service or a...

Compared to the nearby Domino's joints in this area; this Pizza hut branch is vastly lacking. Their pizzas are not comparable in taste when compared with the Domino's joints in the same area. Really a disappointment.. I expected so much more from Pizza hut but turns out they only give average best pizzas and higher price.. I would rather go for Domino's which offer better service as well as better tasting pizzas which are at a lower price. This is only my opinion from this area.. there could be other Pizza hut branches which have better service and better tasting pizzas that are worth the price in...