KFC — Restaurant in Punjab

Very Terrible Experience Overall. Let's start with Drive-Thru, rang the bell atleast 4-5 times and waited for a few minutes between each ring but no one came to the window to take the order. Parked my car and went inside to order and take out, was asked to repeat the order 4 times to the lady at the counter, still after that she had attitude and said she just wants to get the order right when it was just 2 items, 1 chicken zinger burger and 2 classic veg burgers which to me doesnt seem to hard to register. When I mentioned I had to wait in the drive through and no one came to take the order after waiting for long I was bluntly told by the same lady taking the order with same cold and ridiculuous attitude that she did come to take the order but I had left by that time. Ofcoarse if someone is ringing the bell which is there for a reason for quite a few times and not get a response it's obvious the customer will move away. So again no apology but only cold shoulder as if it was my fault. Additionally the food served was also cold after 10 minutes as if on purpose to annoy me more, same like the attitude of the entire staff. To my amazement , the restaurant manager was also standing there and she also didnt pay any head to my complaint and finally while leaving the counter I asked for the bill and again had to wait for 5 minutes as the restaurant manager was pressing some buttons on the screen trying to kill time. So overall A Hopelessly Pathetic experience and never visiting again. Strongly advising all against visiting this hopeless store and get treated like trash when they should be thankful to the few customers who actually visit them. Truly frustrating and disgusting experience. Google doesnt have negative rating so giving one star only, but trust me they dont deserve any star to begin with. Do not...

Arrey bhai, KFC Sunny Enclave, tu kya chakkar hai yaar? It's like they're running a reality show called "Fry the Customer's Patience." I roll up to the drive-thru window expecting a smooth experience, but it turns out to be a full-on Bollywood drama.

Order Ka Time Kya Hai Bhai?: I placed an order for a chicken bucket, and by the time they delivered it, I had composed a poetry anthology on the art of waiting. Are they growing the chicken in the backyard, or what? Next time, I might bring a sleeping bag and set up camp.

Window Ka Saaf-Safai Scene: The hygiene game at the window, bhai, let me tell you, it's like they're going for the "Desi Finger-Painting Championship." I could see more fingerprints on that glass than on my granny's old spectacles. KFC, maybe invest in some window wipes?

Staff Ka Comic Timing: Now, let's talk about the staff. It's like they're rehearsing for a comedy circus. No apologies, no "Bhai, thoda intezaar karo," just confusion. I felt like I walked into a stand-up gig without a punchline. Bhai, at least give us some laughs if you're making us wait.

And to top it off, I got so late for my movie "Animal" showing at VR Punjab. I missed almost 20 minutes, bhai! Maybe KFC should offer free popcorn for every hour you wait at the drive-thru.

In conclusion, if you're in the mood for an unintentional comedy show, KFC Sunny Enclave is the place to be. It's a laugh riot with delayed orders, finger-painted windows, and staff with timing that rivals a broken clock. I might go back for the entertainment, but for a quick and satisfying meal, maybe I'll try my luck with the nearby Subway – at least they know how to handle a sub without turning it...

Hi KFC, I am very disappointed to inform you that your services are garbage. I placed an order on Wednesday, July 3rd at 8:39 PM IST. I haven't even received my order and you are sending me messages asking if I enjoyed the meal? Well guess what? I didn't because I never received my meal. It was showing as "Your order is being prepared" on the KFC App till 4th July. I don't know how you can make such a big mistake. I have prepaid for this order and neither did I receive the order nor the refund. I tried calling the Kharar KFC Drive Thru from where my order was supposed to be delivered but nobody answered my calls. I also filled a complaint through your help section but I believe it was also left unnoticed by your staff. I don't need an apology and I need full refund. I was able to connect to your representative on Thursday who raised a complaint and I received a call from another rep who asked for the transaction I’d for the payment, I thought I would get the refund but it has been five days since that conversation and I haven’t received a dime. It was showing your order is getting ready and estimated time to arrive will be 9:24 PM IST when it was already 11:52 AM IST on July 4th. So again, I am VERY DISSATISFIED, with your customer service, with your application and...