I did visited this place for arranging my wife’s birthday. Frankly speaking I loved this location due to water front as my personal choice. I talked to it’s owner and seems like he had been arranging birthday parties for long and had a good experience. After talking to him the way he convinced me I thought everything was covered and they are professional. But I was very disappointed to see their services. It is one of the most horrible and pathetic experience we have ever had in our life -
Owner commited that decorations & other preparations will be done by 5:00 pm as party has to start at 6:30. But when I arrived at the place at 6:15pm nothing was done and decoration person not arrived by the time. Another was asked to come when I complained.
whatever starters were preordered were not at all ready when the guest arrived and they were served only bottles of cold drinks which were hot too and not chilled the way we asked for.
called a lot of times to owner about the situation and he didn’t picked the call, left messages too but he ignored my calls and messages.
after 1 hour of the party start time starters were served which too didn’t come for all the guests and came one by one with a huge amount of delays.
there were no good coolers and ACs. Fans were not working as well. All the guests were struggling with the suffocation and heat.
cake cutting table was not decorated at all and lights were not decorated too. Owner commited to put happy birthday banner as well which was not done.
Overall below is the summary -
Location - Awesome, water front. Cleanliness - Pathetic Maintenance- Pathetic Resources & logistics - very low Food quality - average (they put tomato ketchup on pizza base instead of pizza sauce, what a joke) Owner responsiveness & commitment - horrible
We’ll Never go again and would never recommend our friends and acquaintances to visit this place. Location is awesome but experience with restaurant services are horrible.
THIS...
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