I had ordered from them through their app. I waited almost 4 hours before I called them and got to know that they will not deliver the order because the delivery address (in Sector 24) was about 0.1 km outside their delivery zone (something they hadn't mentioned in their app). It's been 22 days now and I am still waiting for my refund. The refund time keeps increasing every time I call their customer care. Actually, the customer care is just a bluff. They will arrange "call back on urgent basis" that never comes. Please let Swiggy and Zomato handle your deliveries and stick to frying chicken. PS: I did complain on feedback@kfc. Didn't even get a response. KFC your redressal system is a bluff. You...
Read moreGot my order delivered in 1 hour at the distance of 600 mtrs through Swiggy. Order wasn't ready by the outlet for 50 minutes. Also wrong outlet no mentioned on Swiggy of outlet of ex employee.
Even past dine in experience at this outlet was worst. Got my dine in order after 30 minutes. This outlet has shortage of employees and over burdening employees. Manager was sitting inside the office, whereas everything was messed up in the outlet. Customers were shouting on employees to get their orders. Won't recommend this outlet to...
Read morePathetic service, I dont know why kfc has opened this place when they cannot work on their service and quality. None of the counter works. I would never recommend anyone to visit this outlet. People were waiting in queue for more than an hour and i was among them. The counter guy was busy in packing instead of taking care of the counter. So improper management is here. They should close this outlet if they can’t keep up with the...
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