One of the Worst Experiences – Chai King Valasaravakkam
We are frequent and loyal customers of Chai King, but our recent visit to the Valasaravakkam branch was extremely disappointing and frankly unacceptable. • The bill counter staff was incredibly rude and completely lacking in basic courtesy. • The AC was barely working, making the place hot and uncomfortable. • For a brand like Chai King, this kind of service is shocking.
We’ve supported this brand for a long time, but if this is the kind of experience we’re going to get, it really makes us question if it’s worth coming back.
We demand a proper customer support number or channel to report such incidents directly. Hope the management takes this seriously – because we surely are.
#ChaiKing #CustomerComplaint #Valasaravakkam #PoorService...
Read moreWorst experience !!!
I am writing to share my recent experience at your chai kings valasaravakkam outlet, which was unfortunately quite disappointing. As someone who enjoys your brand, this visit did not meet the standards I’ve come to expect.
We went with our friends and kids but not satisfied with the customer service.
Manager ( billing person) was very very rude and used un parliamentary words with us. Quality of the tea was not good if we ask , the responsible person showing his attitude. No AC , no proper customer service, poor cleanliness......
I believe customer satisfaction should be a top priority, and I hope you take this feedback seriously to ensure such incidents...
Read moreOne of the worst chai kings branch in chennai. The manager behaviour is pathetic and rude to most of the customers. Always frwony faced. Order wait time for a tea is more than 25 minutes, and when questioned the delay the response was awesome..... You can see how crowdy it is ... Like with only 3 single customers your find it crowdy then how in the world you will you cater if its beyond 7-8 customers at a time. More concerned about online platform deliveries than the counter orders. If this is the case so please start operating only for swiggy and zomato and stop the counter sales.
Worst and very unclean tables . Fans dont work if you want to feel...
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