Domino's Pizza | Thirumullaivoyal, Tiruvallur — Restaurant in Tamil Nadu

I ordered via dominos app on 30 th Oct 7 pm  and it took more than 2 hrs for being baked process, i contacted dominos help ,only virtual talks were going on, later asked agent , she gave store number, but store was unreachable,all the store number are fake numbers and then later the store contacted me arround 930 pm saying technical error and can I deliver now ( are u kidding me , deliver for a order 3 hrs late??? ) hence I asked to cancel and refund , he said he will process it , Then daily i had to call dominos executives or chat with a live agent everyone promised me someone will contact in 1 day, but no one called, after 2 days a lady manager called and asked me do i want refund or the order , i said refund , she said she will process refund if not call me back in the same number , Guess what the number she called from became unreachable,

Then by my constant pressure and daily chat and talks to dominos agents,finally today some other kind manager called and he arranged a refund immediately..

But seriously , you guys say its a technical error then what system do u have?? if its a error and delivered atleast refund must be automated to account, Instead i had to constantly keep nagging for past 7 days.

Please improve dominos technical support. Also either change this stores management entirely or close this store , i have read more than 200 reviews like mine.. All the number they have given are fake, be it in google or bill or in swiggy or dominos app also , I recently came from thanjavur and the dominos there is really great and excellent quick service, On the contrary in a metropolitan city , please review this store i dont want anymore of people to suffer like this, such an...

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I have ordered corn n cheese pizza.

Received incorrect order worth Rs. 99 whereas the actual price is Rs. 176. Incorrect food item delivered chilled. Incorrect food delivered 1 Hr, but the guaranteed delivery is 30 mins Look at the bill, delivered with 1 chilli flakes and 2 oregano. Actual is 3 Oregano They told repay with 176 points. 176 points and Rs. 176 is same ? No. It's 1/4 of that money.

Why ordered the pizza since gas cylinder is empty, no nearby shops opened. While calling the delivery boy, he agreed that store delivered the incorrect item and no response after that.

Happened on .07.16.24. What a worst service provided and cheating the money. Not even eligible for 1 star rating.

Below are based on your default reply : Do you need any other high lights other than these. Can't you understand the above or acting like you don't.

Instead of the default system template reply within 30 mins, can't you able to solve the problem. Really shame on this by you.

What the hell do I need to write a separate individual feedback to the mail I'd.

Like your tone and way, it would be great and appreciate if you consider the above statements are compliant and solve to get the 5...

Ordered Meal box combo and veg pizza combo very disappointed 😞 the packing is very worst my delivery location is only 400 meters from the outlet in rice box rice and gravy all are spilled they not use top box to cover the rice box. The person who packed this doesn't have a brain i think. How they pack the rice and gravy without a top box. Quality is very bad. All the foods are not cooked well. Even the pizza is not cooked well. We paid for everything including the package cost but the food, quality quantity even the package is the worst means what we do. In olden days Dominos means quality & service now i can't see your brand reputation. Even though I can't even contact the outlet the phone number they provided is not working.

Update: Contacting the delivery person and get the manager number but he didn't pick. So connecting through a conference call and telling the whole story to the manager. He apologizes and delivers the replacement.

In this time i am very hungry bcoz its my lunch😭

For the management: Don't compromise in your quality and quantity and service. If you compromised then definitely you will lose your reputation. Price is not as important than quality, quantity...