KFC — Restaurant in Tamil Nadu

I have a deeply disturbing experience to share regarding a well-known fast-food chain, KFC, and their highly acclaimed 11 secret herbs crispy chicken. Prepare yourself, as this revelation will shatter any positive image you might have had of this establishment. What they serve under the guise of their renowned chicken is nothing more than a pitiful excuse for a meal—a mere chicken coated in a mixture of flour, salt, and chili powder. The taste is akin to that of a dry and flavorless meatball, leaving a gritty sensation in your mouth.

But the horrors don't end there. Upon closer inspection, it becomes evident that the chicken itself is in a state of decay, having been stored for an extended period of time. The sight of brown, putrid meat concealed within the chicken is enough to make anyone's stomach churn. To make matters worse, traces of blood can be found around the bones, indicating a complete lack of care for hygiene and food safety regulations. It is deeply unsettling to think that a renowned fast-food chain would be so negligent in ensuring the quality and freshness of their ingredients.

One cannot help but question the integrity of a company that shows such disregard for its customers' health. It is clear that KFC prioritizes profits over the well-being of their patrons. This level of indifference is particularly alarming when considering the implications for children, who are more susceptible to the harmful effects of consuming contaminated or spoiled food. It is beyond comprehension that a brand that prides itself on its reputation and popularity would stoop so low as to jeopardize the health of its customers, especially the younger ones.

To make matters even more infuriating, KFC has the audacity to charge premium prices for this abysmal excuse for chicken. They shamelessly exploit their brand recognition and reputation to deceive unsuspecting customers into paying exorbitant amounts for what is essentially a waste product. It is a grave injustice to consumers who trust in the reputation of KFC and expect to receive a quality meal in return for their hard-earned money.

I implore you, dear readers, to take this warning to heart and avoid visiting or recommending this KFC outlet to your friends or relatives. The nightmarish experience I endured, coupled with the complete disregard for food safety, should be more than enough to dissuade anyone from stepping foot in this establishment. Protect your health and the well-being of those you care about by seeking alternative dining options that prioritize quality, freshness, and customer satisfaction.

Let this be a stark reminder that not all brands live up to their reputation, and it is our responsibility as consumers to hold them accountable. Spread the word, share this warning far and wide, and ensure that no one falls victim to the deceptive practices and subpar offerings of this particular KFC outlet. Your health and the health of your loved ones deserve far better than what this establishment...

I am writing to formally raise a complaint regarding a highly disappointing experience I had on 04/06/2025 with an order placed via the KFC app.

I ordered the Wednesday Special Chicken Bucket offer and Smoky Red Grilled Chicken for home delivery at 7:25 PM, with an estimated delivery time of 8:09 PM. However, even by 8:30 PM, the order had not been delivered. I called your customer care team, and the agent assured me that the KFC Porur store manager would contact me within 10–15 minutes. Unfortunately, I did not receive any follow-up call.

I called again at 9:04 PM, waited in the queue for nearly 10 minutes, and the call was disconnected while on hold. I attempted again at 9:15 PM and was advised either to wait another 10–15 minutes or cancel the order myself. I was eventually given a contact number for the store manager, which was unreachable.

Left with no other option, I went directly to the KFC Porur store, where the store manager responded casually and without any sense of urgency. He informed me that the delay was due to a lack of delivery personnel, and told me to wait further. I had specifically placed the order early for my parents and uncle, considering their dietary needs and schedule. Receiving the food close to 10:00 PM defeated the purpose entirely.

The store manager’s final response was that I should return the next day to receive my order. This experience was extremely frustrating and unacceptable. I did not expect this level of poor service and negligence from a reputed brand like KFC. If timely delivery cannot be guaranteed, you should reconsider offering home delivery or operating through the app at all.

Please treat this issue with the seriousness it deserves. I request that you investigate this matter and take appropriate action against the concerned store and staff. Also, please let me know what compensation, if any, is being provided for this extremely...

i was very hungry and thought of having it in KFC since they will delivery in 7 min. i came to porur branch for dine in at 8.30pm on 27-8-2024. i have waited for almost 10 min in queue. Then i ordered classic chicken krisp burger at 8.43pm. i waited for my order more than 10min. People who have ordered after me got delivered eventhough they had more items. Just for one burger i waited for a long time. i reached 4 four times and enquired about the status and received the item. at the time of delivery, i asked for free chicken since order got delayed more than 7 min. they have informed that they cannot give since it is eligible only if we buy more than 500rs value. i informed them that i m a regular customer and i used to get with no questions asked if the order got delayed more than 7 min. i asked them to show such conditions in their document. They informed me to check in website on my own. With no more arguments, i took my item, sat there and checked and found that there was no such things. then i again visited the counter and was about to share, suddenly the main person informed his colleague to give free chicken. i denied and asked why it was not done when i asked before. the main person told that he was not aware of it. i argued with him and he accepted his mistake and asked me to take but i got annoyed and lost interest to accept it. i got insulted when he denied where everyone was watching me. it looks like they are cheating everyone there. No mobile number is asked. Clear cheating. i need immediate action against them. also i need a compensation of my sufferings. Please consider it for the goodwill of KFC. If no action is taking, i will proceed legally. Thanks for the...