I had the pleasure of visiting the newly opened Cafe at Rajiv Gandhi International Airport in Hyderabad with my friends, and I must say, it was an amazing experience. The cafe is strategically located near the arrivals area, offering ample space and a well-planned layout. What impressed me the most was that they had both outdoor seating, perfect for those on the go, as well as a premium lounge area.
It was evident that this venture was a first for them, but they executed it flawlessly. The founder, Mr. Baburao Garu, was present at the cafe, supporting his staff and interacting with customers. We had the opportunity to have a brief conversation with him around 11:45 PM, and he truly exemplified the qualities of a gentleman.
The quality of the tea and the overall service and hospitality provided by the cafe were exemplary, just as one would expect from any of their other stores. It's truly impressive to witness a local brand reaching such great heights. I must commend them for their commitment to upscaling themselves from a service standpoint.
The cafe's location, combined with its well-thought-out design and the personal touch of the founder's presence, creates a welcoming atmosphere. Whether you're in a hurry or seeking a premium experience, this cafe caters to all needs. I highly recommend it to anyone visiting Hyderabad.
In conclusion, my visit to this cafe left a lasting impression on me. From the spot-on location to the outstanding service and the founder's involvement, everything was top-notch. This review serves as a testament to the exceptional tea and overall experience provided by this famous...
Read moreTrain your employees to serve customers with respect, especially in a busy environment like an airport. Many customers want quick service, not to sit and wait. Asking for an extra cup or lid shouldn't result in rude behavior or refusal. Charge for extras if needed, but ensure they're available. Consider providing recycled holders for hot drinks to make them easier to carry. Customers spending ₹500-600 on tea deserve better service and attitude from staff. Sometimes I don't want to sit in a busy airport area. I just want to take a half cup of tea, and they charge me for that. However, when I ask a small lid, they don't have a small lid, and if I ask for an extra cup to hold the small cup because it's very hot, they literally make faces. It's not allowed? How come it's not allowed to provide an extra cup, even on a chargeable basis? Be my guest, but at least ask employees not to make faces or to treat people with respect. It's the end of the day; it is...
Read moreCafe Niloufer is famous for its signature Niloufer Tea and Osmania Biscuits. This charming cafe has been a local favorite for decades, offering a cozy ambiance and a wide range of delicious treats. From classic bun maska and malai bun to crispy cookies and savory puffs, there's something for everyone at Cafe Niloufer.
The tea, of course, is the star of the show - strong, flavorful, and perfectly brewed. Pair it with a plate of Osmania Biscuits, and you're in for a treat. The cafe also offers a variety of rice bowls and other snacks, making it a great spot for a quick breakfast or lunch.
Cafe Niloufer is easily accessible. The staff is friendly and efficient, and the prices are very reasonable. Whether you're a local or just visiting, Cafe Niloufer is a must-visit destination for anyone looking for a authentic Hyderabadi experience. So grab a cup of tea, sit back, and enjoy the warm hospitality of Cafe Niloufer! Rating:...
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