Disappointed with Recent Experience – Lapinoz Bachupally Branch
Dear Mr. Sunil & Mr. Vishal,
After being a loyal customer for almost a year and consistently enjoying your pizzas, I’m disappointed to say that I’ve had to revise my review for the Lapinoz Bachupally branch from 5 stars to 1 star, following a very poor experience on 9th July 2025. (Please note that I have not removed my earlier review. You can check the same at the bottom of this review message)
I had ordered two medium Double burst pizzas under the BOGO Wednesday offer. Unfortunately, both pizzas were not properly baked, extremely thin and lacked the cheese filling I specifically paid extra for. (See the pics attached). What made it more frustrating is that I had clearly requested the staff to ensure proper cheese filling that was usually done well in the past.
This time, however, the quality had dropped drastically. Whether it's due to a change in staff or lack of attention in the kitchen, the result was simply unacceptable. When I raised the issue with the staff at the first-floor dine-in area, I was immediately assured a replacement pizza with proper filling. However, just five minutes later, the same staff member returned and bluntly told me, “This is how we generally give the pizzas, and we cannot provide a replacement.” The tone and attitude were both dismissive and unprofessional.
Had this been the standard from the beginning, I would have never become a regular customer. It’s unfortunate to see such a decline in both quality and service.
Regrettably, I will not be returning to this branch again. This experience has left a bitter impression, and you’ve unfortunately lost a loyal customer.
Mallikarjun Reddy.
La Pinoz Pizza, Bachupally: A Slice Above the Rest
If you're a pizza enthusiast in Bachupally, La Pinoz Pizza is an absolute must-visit. The taste of their pizzas is nothing short of excellent—5/5 stars! The dough is remarkably fresh and flavorful, and the double cheese filling is truly indulgent. Each bite is a testament to their commitment to quality.
The ambience is good, though it could benefit from a bit more space to enhance comfort. Still, the cozy setting adds to the overall dining experience. Service, on the other hand, is flawless—5/5 stars. The staff is super fast, polite, and incredibly helpful, making your visit enjoyable from start to finish.
Having tasted their non-veg pizzas, garlic bread, and the personal giant slice, I can confidently say that La Pinoz outshines both Domino's and Pizza Hut. Everything is freshly prepared right before your eyes, and the taste is consistently delightful.
For Bachupally residents, La Pinoz Pizza is a gem. The outstanding quality and service guarantee that this will be our new go-to pizza spot. Goodbye, Domino's and Pizza Hut—hello, La...
Read moreIf you’re in or near the Bachupalli area and craving some mouthwatering pizza, this place is an absolute must-visit. With its exceptional variety and delightful flavors, it’s one of the best spots to hang out with friends and enjoy great food in a relaxed atmosphere. The pizzas here are top-notch, and the friendly staff adds an extra layer of warmth to your dining experience.
The Peri Peri pizza is a standout dish, offering the perfect blend of spicy and savory flavors that will leave you wanting more. The garlic bread is another must-try—crispy, buttery, and packed with the right amount of garlic and herbs, it’s the ideal complement to your meal.
The ambiance of the place makes it perfect for a casual hangout, whether you’re looking to spend quality time with friends or just enjoy a delicious meal. The staff is attentive and welcoming, creating a friendly and inviting atmosphere for all patrons.
In addition to the great food, the restaurant maintains a clean and comfortable setting, making it an excellent choice for a leisurely meal. If you’re nearby, don’t miss out on this delightful pizza experience. It’s one of the best places to indulge in pizza while enjoying the company of...
Read moreI recently ordered from La Pino'z Pizza, and I must say, it was an exceptional experience from start to finish! Here's a breakdown of my delightful experience:
Delivery: The delivery was impressively quick and right on time. The pizza arrived hot and fresh, just as if it had come straight out of the oven. Mr Sunil was courteous and followed all safety protocols, which was reassuring with his bright smile.
Quality: The quality of ingredients was top-notch. Everything tasted fresh, and the pizzas were made with great attention to detail. The toppings were plentiful, and each bite was packed with flavor.
Value for Money: La Pino'z offers great value for money. The portion sizes were generous, and the prices were reasonable with the BOGO offer, especially considering the quality and taste. I felt like I got my money’s...
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