DANBRO by Mr Brown — Restaurant in Uttar Pradesh

I recently ordered a cake from Danbro for my birthday celebration, and I am extremely disappointed with the service that I received. Despite placing a specific order and mentioning all the requirements, the cake that was delivered to me was completely wrong. The design was not what I had ordered, and it was clear that no care was taken in ensuring that the cake was delivered according to my specifications.The wrong cake ruined my entire celebration, and I was left feeling frustrated and let down. It was supposed to be the highlight of my celebration, but instead, it turned out to be a major disappointment. I reached out to the company, and while they offered an apology, I still did not receive the cake that I had ordered. I do not recommend this outlets cake service to anyone, as their negligence and lack of attention to detail left me feeling extremely disappointed. I expected better from a company that claims to provide quality service. If you are looking for a reliable cake service, I suggest looking elsewhere. In conclusion, I hope that Danbro takes note of my concerns and takes steps to ensure that such mistakes do not happen in the future. I hope that they will work towards improving their service and delivering the cakes that their...

Disgusting people manning the store. They keep you waiting in their store for a good 30 mins when you go for pick up, even 2 hours after the delivery time. Sachin, worker at store doesn't know how to talk to customers. When asked to put 3 cherries more on the cake, he made all the excuses not to do it. He said that the weight of cake will increase and this will be charged extra.. Such a cheap thing to expect from a so called branded store.. Even the manager of the store, Amit was busy in mobile all the while. He had no clue of what his support staff is upto and how they interact with customers. Behaviour was totally unbecoming of a branded store and unapologetic as well. Over the years we have bought lot of stuff from here. But it saddens me to state that they are going downhill as far as customer relations...

I asked them to make a cake for my friends 18th birthday, and showed them exactly what I wanted. It was their responsibility as a PROFESSIONAL BAKERY CHAIN, to fulfill whatever was asked considering I was paying a good amount. The cake was no where next to what was asked from them . It was a catastrophe wont suggest this bakery to anyone , the day was ruined and no concession was given for the same . I asked for this cake in pink color and got this cheapness. Thank you for your extreme efforts for ruining my sister’s birthday, you were successful. Please put in the amount you charge in your services and came bakers , maybe the customers won’t be so dissatisfied and...