Domino's Pizza | Manduadih,, Varanasi — Restaurant in Uttar Pradesh

I am extremely disappointed with the service and professionalism of this Domino’s, Manduadih (Maheshpur), Varanasi outlet. The store lacks credibility and provides consistently poor service. The store has no working contact number, and even the Domino’s app shows the same outdated, non-functional number. Late Deliveries: Despite living within 2-3 kms of the outlet, I have never received a hot, fresh pizza within the guaranteed 30 minutes delivery. On one occasion, my order arrived after 2.5 hours, which is unacceptable. They don't even refund after cancellation of the order by the store or customer after 4 hrs of the order. Unreliable Staff & Excuses: The store staff and manager repeatedly make false assurances instead of addressing the real problems. Their standard excuse is: “Sir, there’s a technical issue now. We will ensure good food and better service next time.” Unfortunately, the “next time” never improves. In addition to it, Every time, a new delivery person is assigned who is unfamiliar with the delivery area, and customers suffer in terms of food quality, temperature, and timely service and further Instead of improving service, staff often ask for better reviews, which feels unprofessional and misleading. Domino’s is known worldwide for quality and timely delivery, but this outlet is damaging the brand’s reputation. I strongly urge management to take strict action, improve operations, and ensure accountability...

the food was very disappointing. Despite lodging a complaint with photographic proof to the delivery person, no assistance or coordination was offered. The store manager was extremely rude when addressing my complaint. He called me yesterday, instructing me to tell Domino's concern team that he had contacted me, and then to provide my feedback on the complaint. He did not offer any assistance and insisted that the pizza was made correctly, despite my previous orders of the same pizza (Videshi Hot Sauce)18-20 times from the same store being satisfactory. This is the first time I have encountered such poor service from your team.

Please initiate an inquiry into this matter and update me on the steps your team has taken to address this issue, including any actions against the store manager. I hope such behavior will not be repeated...

I recently Dine-in at The Domino's Pizza, The pizza arrived hot and fresh, and it was very delicious. The crust was thin and crispy, and the sauce was flavorful. The toppings were also generous, and they were evenly distributed on the pizza. . However, how small the restaurant was. There were only a few tables and chairs, and it was very crowded. It was clear that the restaurant was designed primarily for takeout and delivery, rather than dine-in.

Overall, I was pleased with the pizza from Domino's. It was delicious and affordable. However, I would recommend ordering for delivery, as the restaurant is very small...