My experience at the new Mughal Zaika branch was incredibly disappointing and frankly, felt like outright cheating. I ordered a half chicken tikka, clearly listed as 7 pieces on the menu. After waiting for my order, I was handed the box and, trusting the restaurant’s reputation, I didn’t think to double-check. But when I got home, I was shocked to find only 6 pieces instead of the promised 7. This isn’t just carelessness; it feels like dishonesty. For a well-known restaurant to shortchange its customers like this is unacceptable. It feels like a calculated move to take advantage of customers’ trust, which is both unethical and unprofessional. It’s not just about the missing piece—it’s about the principle. I expected honesty and reliability, but this experience has left me questioning whether Mughal Zaika values its customers at all. I hope management takes action, or they will lose loyal patrons who don’t tolerate...
Read moreLast night ordered food from Aliganj outlet it was a pathetic experience. Firstly they took almost an hour for the food to be ready, delivery partner called me saying that restaurant is giving the package to but to others, wasting his time and told to cancel the order. Then some how after an hour's wait handed the order. The food was stale , they didn't provide raita, onion and chutney with the Roasted chicken and biryani. Got severe stomach ache the next morning. Not ordering anything thing from this...
Read more!!DO NOT RECOMMEND!! Very poor service, it's sad to see the famous place being so badly managed. The receptionist poor behaviour. They allow Swiggy dineout bookings when its time to pay they say we are not registered just, blatant lie to customers, when it clearly shows on the app they do accept. Do not book via any app, useless. They are not very supportive in...
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