Very disappointed with few recent experiences at this place. I've been a loyal customer for over a decade, dating back to when they were downstairs near the garden. They now have a policy where only couples are allowed, which I understand. However, it's frustrating when single men are allowed in, claiming to be long-time visitors, while I'm denied entry despite being a loyal customer. Moreover the whole situation being so awfully handled lacking any respect and even decency towards long time customers.
In the past, some staff recognized me and would let me in after a quick chat. Unfortunately, the current bouncer at the entrance has been rude and unhelpful. He hasn't even tried to call the manager for us to discuss the issue, even though I've been a customer for years.
I've also noticed that they sometimes treat customers unfairly, and I've personally faced discrimination a few times during my visits. This is very disappointing, especially given my long history with this place. I hope the management can address these concerns and ensure that all customers are treated equally and...
Read moreSol Haveli Bar Hotel Sury in Varanasi has garnered excellent reviews for its exceptional hospitality, luxurious accommodations, and stunning views of the river Ganges. Guests praise the hotel's elegant decor, comfortable rooms, and delicious cuisine served at its restaurants. The rooftop bar offers a captivating ambiance, perfect for enjoying refreshing drinks while taking in panoramic vistas of Varanasi. Many visitors commend the attentive staff for their warmth and professionalism, ensuring a memorable stay for every guest. Overall, Sol Haveli Bar Hotel Sury stands out as a top choice for travelers seeking a delightful blend of comfort and luxury in the heart...
Read moreThe cocktails were fine, a strange set up of being given a food menu at the pool and then advised you’re not allowed food at the pool. Same with the 30% off happy hour advertised as soon as you get into the hotel, but the 30% only applies if you drink it at the bar? Not at the pool? Seems a strange system. The sandwich was fine as well, although seriously rationing on the coleslaw. The staff seemed totally...
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