Extremely Disappointed with Domino's Subhash Nagar Outlet
I’ve ordered multiple times from Domino’s Subhash Nagar, not by choice but because all apps—Domino’s, Swiggy, and Zomato—automatically assign this outlet for my delivery. Unfortunately, the experience has only gotten worse each time.
In my most recent order, I had a terrible experience. The manager promised a refund within 24–48 hours and requested that I not leave a negative rating. Trusting them, I waited—but I never received any refund. Now the rating window has closed, and I’m left with no way to share my honest review on those platforms.
To the manager: Don’t try to be oversmart with customers and stop making false promises. Fooling customers is not how you run a business.
To anyone reading this: Please avoid this outlet at all costs. The taste and service are extremely poor. I wouldn't recommend even stopping by. If you want good pizza and decent service, order from the Domino’s Saharanpur Road outlet—they're far better in every way.
Domino’s India, please take action—change the staff and manager at the Subhash Nagar outlet. It’s repeatedly disappointing customers and...
Read moreHad the worst experience ever! There was an employee name “KALYAN” who was the one at the payment desk and he charged us extra money for the things we did not even order and neither gave us the receipt nor send the receipt on our phone! Moreover, there was an offer going on so we decided to order that and he gave us the offer deal but we were charged for each item and not on base of the whole deal. We went to him to confront that but he still have the audacity to lie on our face by saying he put something extras and whatnot but if we want extras we would have bought extras that’s the simplest common sense! We order food around 3000 but we were charged 600 rupees extras!!!! I request dominos to hire employees who are worthy of what the name stands for and not the one who thinks of fooling other people. Everyone works hard to earn money so you got to respect that and be more...
Read moreVery disappointing service. Yesterday night I had ordered two pizza one at 8:30 and another at 9:30. To which Dominoes are sent a message that our order is cancelled after an hour reasoning that they have less staff and too many orders to cater. Its weekend and me a customer work expect to buy something different for mu family for the weekend.We were eagerly waiting for our order and this came as an utter disappointment. If you would have informed us of beforehand we would have made an alternate arrangement! At 10- 10:30 we are looking for new options with very limited options open. I can still see the sadness and disappointment on my ...
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