I ordered from their website.. where I was waiting for more than an hour but the delivery was not received..not any msg popped saying order is out for delivery.. so I called the restaurant... The employee was like there is no rider.. than he said order something else from Zomato and he'll deliver it together.. I told him why should I order more food (I told him it's only me).. he's like or the order won't be delivered.. or next time when you re-order we will send both order together.. I told him it's been more than 1 hour why didn't he inform or cancel it he was like I was about to call you.. later after 30 mins i said okay I'll order so I ordered more food from Zomato so that my previous order can be delivered ... Later after 3 hours of waiting ... And paying extra 100 rs for delivery charges... (Except for food on Zomato) The order was delivered.. when checked it was incomplete order where the fries were cold and soggy, when called the restaurant again ... He said sorry i forgot whenever you come to our restaurant we will give you that shake which is pending.. i said if I had to go to restaurant and eat than why did he ask me to order more ... Wasted my money plus got incomplete order... I told him I work for money.... If i spend it.. i expect the things which I paid for.. than employee said next time when we reorder he'll send the remaining order.. what am I a fool .. to keep ordering again and again.. so that the 1st order can be delivered properly... This is not expected from such a well known restaurant.. (SUCH MONEY MINDED GAMES WITH CUSTOMER) wants Business so will send only ½ order.. and shamelessly ask to reorder so previous order can be delivered.. WORST SERVICE , I use to order everyday but now I feel like instead I should have purchased from some other restaurants.. instead of wasting money here. CONFIRM THE DETAILS WITH...
Read moreOne of the worst GFB outlet(vasai west), here's why, as the burger place is ment to serve an authentic burger but this newly opened outlet is the worst outlet out of all. Ordered a full cheese patty burger with pain fries and salt seasoning, the habibi burger with potato wedges as sides and one peach lime drink and plain strawberry thick milkshake. Now what wrong:- ordered strawberry milkshake got a chocolate milkshake, ordered a thick strawberry milkshake got a water like milkshake, quantity is too small as i had this drink at bandra it was full of large glass, poor service, no sitting space, luckily got two corner wall facing seats and somehow ate my meal, ordered salted fries the guy forgot to give fries and then i asked for it, too slow service, the strawberry milkshake tasted lake a burned aluminum foil when you make lava cake and it get burn from the bottom, gave an already prepared strawberry thick shake, not a fresh milkshake, no whipped cream, very warm milkshake, burger tasted like it lacked so many flavors, burger lacked veggies, burger sauce was nowhere in the burger. There's so many things about this outlet cannot really type the whole list of complaints.
I never write reviews but me and my sister paid around 1300 for this meal yet we did not enjoy your meal. As it seemed like i enjoyed after meal London dairy strawberry ice cream more than your milkshake. The milkshake that I've ordered was worst.
Sorry for this bad review but i really felt like my money got wasted with just a minute as i did not enjoyed this outlet's...
Read moreOrdered from Zomato.
Unfortunately the burger was average at best; Poor in my opinion.
Bean bomb : The burger patty was crispy but was very oily. On the other hand the stuffing of the patty was dry. I did not enjoy the Bean Bomb at all.
Vegan Segul : Similar patty with too much oil, but the stuffing was good.
Fries and sauce : Fries were one of the worst I have had. It seemed as if it was a ready to cook fries that we get at groceries store. And again very oily, seemed as if it was fried again making it crispy on the outside but the inside was also oilly.
To have a constructive feedback, I would recommend you to make the burger patty and fries in such a way that it does not absorb so much oil. The ingredients and rest of the items were good, but food having too much oil runined the day for me.
Couldn't take any photos or else would...
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