Panchvati Bar and Restaurant — Restaurant in Vasai-Virar

my experience was nothing short of disappointing. From the moment we walked in, the service was subpar. The food took forever to arrive, and when it finally did, it was cold and lacked any real flavor.

However, what really made the experience unbearable was the rude behavior of the captain. Instead of addressing our concerns with professionalism, he was dismissive and outright condescending. When we asked about the delay in our food, he shrugged it off and made us feel like we were inconveniencing him. It’s shocking to see such poor customer service from someone in charge of overseeing the dining experience.

I won’t be returning, and I would recommend looking elsewhere for a dining experience where both the food and the staff treat customers...

Although they have good ambience the service is very poor. Lack of staff to handle orders. When we entered no one was there to share the menu card. After 10 mins of sitting we enquired for the menu, only then did we recieve the menu card. After that there was no one yo take the order, adding 15 mins more a staff came by, he was serving other tables as well all single handedly. After placing the order 25 mins took for order to arrive. And when asked to get the sauce, there was no one coming. We asked for it about 3 to 4 times and then whilst all this when sauce arrived the food had already cooled. So we asked to cancel the other half order and asked for bill which again took 15 to 20 mins to arrive. It wasn't a...

I recently dined at the restaurant in Hotel Panchavati, and I must say it was an exceptional experience! The ambiance was inviting, with elegant decor and a cozy atmosphere. The menu offered a fantastic selection of dishes, each prepared with fresh ingredients and bursting with flavor. From appetizers to desserts, every dish was a culinary masterpiece. The service was impeccable, with attentive staff ensuring that every need was met promptly. Whether you're a food enthusiast or simply looking for a memorable dining experience, I highly recommend visiting the restaurant at Hotel Panchavati. It's a culinary journey you won't...