Pizza Hut | Vasai West Malonde, Mumbai — Restaurant in Vasai-Virar

This review is for the owners and pizza hut managment

Staff was very helpfull and polite 5* Food quality 4.5* But the things got unacceptable over the guest area(sitting area) The guest area was literally infested with insects and flies. In my 35min of visit, i saw almost 4 to 5 different species of insects & flies including a dragonfly There was also an exterminator of insects- a gaint lizard roaming on the wall

When i sprinkle my pizza with chillie flakes, an insect came out of it

I love pizza hut, i would choose pizza hut over any pizza outlet in india. Hence i am writting this review. I dont want to post any photos of the area, coz i know the consequences will be very dire, especially for food serving business. I dont want any staff to face any dire consequences either. I understand its a mansoon season and because of that this insects infestation is inevitable. But precautions are necessary.

I also belong to hospitality industry. All i see is lack of training in staff(for cleaning & maintaing area), when it comes to take preventing measures for insects infestation and maintaining the area as per standard. Again, I want to mention here, The staff in this outlet is very polite and helpfull, no complain about staff behavior.

My request to the owners and pizza hut managment is to have a look into this matter and take necessary action and precautions. if needed provide the training and cleaning materials to the staff & outlet Suggetion : A simple blue light insect killer will make a huge difference to this situation Preferably the sticky one Not the zapper (zappers can leave really bad smell) Hopefully my next visit will be more clean sanitized...

What's Good? The staff is very responsive. The air curtain device was making a lot of noise and one of the staff overheard me talking about it and she quickly turned it off. Tables and seating were clean. The pizza was served in a pan and garlic bread in a plate. There's an option of 'masala' softdrink.

What's Bad? The glass door didn't shut completely, leaving a small gap through which flies entered in the outlet (it's monsoon season). We had ordered by garlic bread with cheese. But it lacked the garlic flavour (although it had bits on garlic on...

This Pizza Hut establishment boasts a standard menu with an appealing interior. The staff is notably friendly, offering helpful suggestions for pizza combinations. Regrettably, Pepsi Black was unavailable during our visit; however, this did not detract from the enjoyment of the delicious pizzas. It is a pleasant spot for evening gatherings, with ample parking available. Please note that mornings and afternoons tend to be busy, primarily with...