Adyar Ananda Bhavan - A2B — Restaurant in Zone 1 Tiruvottiyur

Here is a complaint message you can use to share your feedback with A2B (Thiruvottiyur Branch) and Swiggy regarding the housefly in your plain dosa:

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✅ Complaint Message Format (Can be sent via email, WhatsApp, social media, or Swiggy support chat):

Subject: Serious Hygiene Issue – Housefly Found in Dosa Ordered via Swiggy (Thiruvottiyur Branch)

Dear A2B Team / Swiggy Support,

I am writing to raise a serious hygiene concern regarding a food order I placed via Swiggy from A2B – Thiruvottiyur branch.

On [insert order date and time], I ordered a Plain Dosa through Swiggy. To my shock and disappointment, I found a housefly inside the dosa. This is extremely unhygienic and unacceptable, especially from a reputed establishment like A2B.

Please investigate this issue urgently. I also request a refund for this order and assurance that proper hygiene practices will be enforced at the concerned outlet.

Order Details: • Swiggy Order ID: [207454467827325] • Date & Time: [29.05.2025 & 7.40 • Branch: A2B Thiruvottiyur • Item: Plain Dosa

Looking forward to a prompt response and...

Ordered 4 south Indian special meals on this special day @ 12:22pm on 01-01-2022 through swiggy online platform. Swiggy delivery man reached the primisis within 5mins and he waited for more than 1½hours till 2pm. I called A2B several times for asking why delay but no one attended my phone call. And then i called swiggy delivery man he told he is waiting at A2B from 1½ hours, billing section man is handling only direct customers not considering online orders as their customers and then he gave his mobile phone to someone in billing section and i spoke to the person working in a2b, he said all customers are important for us and he told he will send the order in 10mins but even after 30mins nothing happened. So I raised this issue to swiggy customer service and cancelled the order and ordered food from another good restraunt.

A2B (Adyar anantha bhavan) don't consider online ordering people as cheap. Even people ordering online are human beings and we pay money for our foods. Over-all very bad online customer...

I visited recently and was unfortunately let down by the service. Despite a promising menu, the experience was marred by inefficiency and lackluster service. The waitstaff seemed overwhelmed, resulting in prolonged wait times for both seating and orders.

The staff appeared disorganized, and their communication among themselves seemed lacking, leading to mistakes in our orders. The overall attentiveness was notably absent, making the dining experience far less enjoyable.

Moreover, attempts to address these issues with the management were met with indifference, which was disappointing given our anticipation for a pleasant meal.

While the food had its merits, the overall experience was overshadowed by the poor service. It's regrettable that such a crucial aspect of dining wasn't up to par. Hopefully, the management takes steps to improve their service quality for...