I got Pizzas ordered for take away today 16.10.17 from Dominos at Nelson Manickam Road.. I ordered for Pizza Mania Onion, Golden Corn and Cheesy ones.. The rate read the prize as 59, 69 and 89 respectively. I placed an order and the billing waa done. The person who did my bill said i have to pay 360 odd!! When I made a mental calculation kd the rates and added the Tax to it and found it should not exceed 300 in any case. I asked her to give me the bill and when she gave the bill i waa charged Rs. 20 extra for each of my order which amounted to Rs.60 extra in total. When is asked why the rates are different from the rate card and the bill, i got a reply that for Pan type Rs.20 was extra. I was never told about this before the billing was made. Nor i was asked if I prefer Pan pizzas. When I raises this issue the lady who made my bill said 'Sorry madam' in a feeble voice. I presume she dint want the Manager to hear the heated conversation. And i had to forgive her for this.
I was made to wait for half an hour to get the pizzas delivered. Me and my son were going restless as the time was already 9pm . We were handed over our packed pizzas after repeated enquiry.
I got back home and opened the pack. Was really shocked to find the pizzas were half cooked. And Rehabilitation Cheese toppings were not fully covered. And it was half cooked. This is my first encounter with Dominos to have such a terrible experience.
I definitely need an reply from the management side. Let me see if anyone is really bothered to sort...
Read moreThey should stop fooling customers by all their gimiky advertising. Ordered Mexican green wave pizza ,they delivered stale cold pizza after making me wait for more than a hour , my office is hardly one km from this outlet . Took the pizza to the outlet directly. They immediately agreed to change it and instead of my ordered pizza served me a mushroom pizza . Again they replaced this pizza with a half baked pizza. Now comes the most disgusting aspect of there hypocrisy and disrespect for customers. The guy standing on counter serving pizzas came out and started cleaning all the tables clearing waste and leftovers thowing them in the dustbin. Shockingly the same guy went back to the counter to serve pizzas without washing his hands . Left my pizza and walked out in utter disbelief. Horrible, pathetic & taking customers for granted . There is no hygiene, no supervision, no respect for customers, money just money making concept. Worst than...
Read morePathetic service, been loyal to Dominos for more than 7 years and trust me I'm done with this. I've ordered pasta and other two items through app and someone called and said it's not available and instead I'll be getting non veg loaded without extra charges.
The delivery person wasn't aware of this and didn't bring that dish alone after I specifically told them to inform the delivery person.
I tried to call to this number so many and there's no proper response after some time he brought back the pizza and it was cold as hell and the choco lava cake was flipped and almost everything spiled there was NO Oregano and chilli flakes given and trust me that's the last straw. The delivery was always late for atleast 1 hour since lockdown and look at the quality in...
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