Ksuna Restaurant — Restaurant in Bali

I I do not recommend this restaurant, and I would even go further to strongly discourage visiting it. I chose this place because of its convenient location on Google Maps, but I wasn’t expecting it to be part of a large hotel complex. It turns out this is a hotel restaurant, and the atmosphere feels more like a canteen than a proper restaurant.

If you’re familiar with Bali, you know there are countless charming spots where not only is the food great, but the ambiance makes you want to linger. Unfortunately, this is far from being one of those places.

The service, as is common on Bali, was very friendly. However, when something doesn’t meet your expectations and you voice it, there’s little they can do.

We ordered a Margherita pizza and a quinoa salad. The pizza was overloaded with cheese—more than half a centimeter thick—making it inedible for my son, who left nearly 80% of it untouched. My quinoa salad was fine, but nothing special.

For these two dishes and two small bottles of water, we paid nearly 500,000 IDR. Anyone familiar with Indonesia knows this is an absurd price. For the same amount, you could dine at one of the best restaurants in Ubud, enjoying both exceptional food and a delightful atmosphere.

In short, I strongly advise against...

I went there last night choose ksuna restaurant for romantic dinner and they have a very interesting “dinner under the star” package which is for us is worth the price.

this restaurant is located inside the beautiful garcia hotel ubud. the restaurant is clean and hygiene, Designed with a contemporary space and dramatic pitched roof and alfresco terrace make us amazed with it.

they prepare a table for us outside with a very romantic decoration. Evi the director greet us with a smile warm welcome , and great energy made us really excited for the experience.

from the crispy and savory bread , starter and dessert really made our night!.

Sinthia take our order at first ask for the allergic really attention to detail make us so comfortable. Recomend us the drink and shout out to the bartender for making great cocktail and delicious coffee for our dessert.

Fery so humble attentive with genuine smile bring our food from starter to dessert explain the dish in detail and always make sure our satisfaction in every meals, informative he is like the “hotel guru” knows the product of the restaurant and the hotel its self.

The experience was exceed our expectations We will be...

Please before you give the Wine menu to your customer's make sure to check which one you dont have and have in your Bar. You should done twice inventories on your Wine Bar and indicate that this wine is (Unavailable) so that the customer dont pick and order that wine, dont tell to the customer that out of stock after they order... the waitresses should asked from Bartender if available or not before to taking the order . After taking the order from the customer read the order once again and make it sure that you write the correct order before you give to the kitchen. Listened carefully when the customer speak and dont be shy to asked them to repeat if you dont understand communication is very important. If you served the customer put their order gently to their table and check from the customer what else they need, because the Waitresses done a lot of errors during our dinner in this place .Your waitress need more proper training, waitresses dont show your sad face to the customer it wil bring a negative impression to ths customer be attentive and be...