KFC Plaza Balikpapan — Restaurant in Balikpapan

This KFC is one of the biggest KFC in this town, it provides with playground, KFC krushers also Coffee for you to enjoy donuts or any other snacks This place is clean, the staffs were friendly well, except the lady who serve at KFC coffee maybe that day she had bad one so I didn't get any smiles from her. The location is very easy. It's located at busy place and at the center beside the big hotel and across to Balikpapan plaza, impossible you get lost. Why I like to complain isn't about the KFC itself but the customer. KFC is campaigned to have self service after eating but seem the people who come around like to be served and put their dirty dishes on the table while KFC serve the rubbish bin which you can throw your...

Pengalaman makan di sini sangat tidak enak. Makanan nya enak dan tempat nya bersih, Tapi saya sangat kecewa sama pelayanan penerima pesanan offline.. saya memesan makanan 2 ptg ayam dan 1 perkedel, setelah saya memesan yg dikasih balik hanya stroke pembayaran yg tidak ada konten menu, ya saya pikir pesanan saya aman, saat nama saya di panggil pesanan saya hanya satu ayam. Saya protes satu lagi mana. Dan penerima pesanan offline bilang oh bapak mesan 2 kah ?, ia saya bilang, ini hanya 1 di kertas, Lah kertas apa .. saya gak bisa cross check pesanan saya karna cuman di kasih stroke pembayaran (ia karna saya bayar pakai kartu debit) , yg paling saya benci tatapan pelayan itu nyinyir ke saya, .. Baru setelah itu dia bilang sini 20 ribu biar saya tambahin ayamnya. Dan saya kasih cash. Dan nanti dipanggil kata dia. Saya nunggu 30 mnt untuk ayam saya satu lagi, gak di panggil". Akhirnya saya makan lah apa yang saya punya... Sampai makanan saya habis.. saya gak di panggil" Setelah saya makan saya ke tempat reception nya saya minta uang saya tadi untuk nambah 1 ayam kembali, tapi saya si hiraukan kan .. Sampai saya harus agak teriak lah. Baru mereka kasih .

Dan saat mereka kasih uang kembali tatapan mereka itu tatapan nyinyir... Gak ada yg ramah semua nyinyir ke saya .. Saya gak permasalah kan makanan.. makanan enak.. Tapi pelayanan kalian SAMPAH dah salah tulis pesanan, muka nyinyir semua. Saat saya mesan memang dalam keadaan sibuk dan kebanyakan saya liat ngurus pesanan online. Tapi gak perlu nyinyir ke saya k**tol. Kalau gak bisa melayani offline dan online ya di buat...

Best fried chicken in town.... No doubt. Service and hospitality were performed very well. Alot of seat and spacious room. Unfortunately just like another KFC outlet, the receptioned had to prepare the food also make the queue little bit longer in weekend. Just suggestion for KFC you have to hire more person to prepare the food especially in weekend. Long hungry people queue may be good for you, but you know its really annoying to stand there 15 minutes to eat...