I’m sorry to say I can’t leave a positive review this time. I came in for lunch and was greeted by two waiters — one in a black shirt and one in a yellow shirt.
I started ordering with the waiter in black, and it was going smoothly. However, then the waiter in yellow came and took menu from me away! I was already choosing! He began speaking in a way that was hard to understand. When I asked a few questions about the food, he started writing down my order, even though I hadn’t confirmed it yet. He also kept tapping his pen, which made me think he was nervous. The waiter in black shirt was much calmer, and I would have preferred to continue with him.
After a couple of minutes, I placed my order. When the food arrived, it was incorrect! I had ordered half a chicken, but only received a quarter. I asked for it to be corrected. The chicken itself was fine, though a bit dry for my taste.
After finishing my meal, it took about 20 minutes before someone cleared the plate. The menu also stayed on the table throughout the meal. I’m used the menu is taken away after placing the order.
I expected better service for the price. Unfortunately, the experience was overshadowed by the service. I hope the waiters receive further training. Thank you, and I wish you all...
Read moreFirst time having dinner there: the place is comfy and clean and table seating is spacious. Staff is professional and some speak English. We booked beforehand but not sure it is necessary. The place on Saturday dinner time was busy but not full.
Menu is mouth watering and the food didn’t disappoint: the meat (we chose the Meltique steak) was exceptional especially for Indonesia. The meat is cooked for taste. We chose well done but my son who doesn’t like to see any pink or red had to ask for a recook as the steak was still too undercooked. If you like your steak very well done make sure you ask for it when you order. The sauces are OK.
The sides were also tasty but note that portions vary between side. If you’re very hungry ask for the home cut fries and Mac and cheese. The mash potato and coleslaw is served in very small portions. We tried the pulled brisket fries and while they were delicious please note that the sauce used for the brisket is very heavy on black pepper. Same for the pulled brisket sandwich: very tasty but heavy on black pepper. The sweet potato fries were very good.
All in all it was a delicious meal. Prices are as expected for a meat based restaurant. We would recommend this restaurant and we will most...
Read moreHoly Smokes, yang berlokasi di Jl. Kaliurang Km 5.7 No.23A, Yogyakarta, menawarkan suasana yang menarik bagi mereka yang mencari tempat berkumpul dan bersantap. Dengan desain interior modern yang didominasi warna gelap dan sentuhan artistik, tempat ini menciptakan suasana yang nyaman dan cocok untuk nongkrong bersama teman atau keluarga. Lampu-lampu gantung unik dengan aksen dedaunan hijau memberikan sentuhan alami yang menenangkan, sementara mural "Smoky Beef Brisket" di dinding menegaskan spesialisasi restoran ini. Terdapat pula meja foosball yang bisa menjadi hiburan tambahan, menambah keseruan suasana. Dalam hal lokasi dan suasana, Holy Smokes memang patut diacungi jempol, dan saya memberikan nilai sempurna 5/5 untuk aspek ini. Pelayanan di Holy Smokes juga patut diacungi jempol. Stafnya ramah dan responsif, siap membantu pelanggan dengan senyum. Proses pemesanan hingga penyajian makanan berjalan dengan efisien. Pelayan terlihat sigap dalam melayani setiap kebutuhan pelanggan, menciptakan pengalaman bersantap yang menyenangkan dari awal hingga akhir. Untuk pelayanan, saya juga memberikan nilai sempurna 5/5. Namun, pengalaman kuliner saya di Holy Smokes sedikit kurang memuaskan, terutama pada kualitas makanannya. Saya memesan Sirloin Steak 220 gr dan Brisket Fatty 120 gr. Harga yang tertera pada struk adalah Rp 159.000 untuk Sirloin dan Rp 99.000 untuk Brisket, dengan total tagihan Rp 354.008 setelah pajak dan biaya layanan. Harapan saya terhadap hidangan smoke beef yang otentik cukup tinggi, mengingat nama "Holy Smokes" itu sendiri. Namun, ketika hidangan disajikan, saya merasa aroma smoke yang diharapkan kurang terasa. Daging sirloin, meskipun dimasak dengan tingkat kematangan medium seperti yang diminta, terasa sedikit "bau" yang kurang sedap di lidah saya. Hal ini cukup mengecewakan, karena rasa smoky dan kualitas daging adalah esensi utama dari hidangan seperti ini. Brisket juga tidak sepenuhnya memenuhi ekspektasi. Meskipun disajikan dengan crispy onion yang renyah, rasa dagingnya tidak seistimewa yang saya bayangkan. Seharusnya, daging brisket yang diasap memiliki karakteristik rasa dan aroma yang khas, namun hal tersebut kurang menonjol. Saya tidak yakin apakah ini karena selera pribadi saya yang berbeda atau memang ada masalah dalam proses pengolahan daging pada kunjungan saya. Namun, sebagai penikmat smoke beef, saya merasa kualitas daging dan tingkat smoke yang kurang dominan sangat memengaruhi pengalaman bersantap saya. Oleh karena itu, untuk kualitas makanan, saya hanya bisa memberikan nilai 2/5. Saya berharap manajemen Holy Smokes dapat lebih mengontrol kualitas daging dan proses smoking mereka. Dengan suasana yang sudah sangat mendukung dan pelayanan yang prima, akan sangat disayangkan jika kualitas makanan tidak sebanding. Mengingat harga yang tidak bisa dibilang murah, ekspektasi pelanggan terhadap kualitas rasa tentu akan...
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