Red Coffee Pandaan — Restaurant in East Java

Dear RED Coffee,

First and foremost, I’d like to thank you for providing complimentary parking during my visit. As someone who relies heavily on cashless transactions, I genuinely appreciated this gesture — especially since I had forgotten to bring any physical cash that day.

I’d like to share several observations from my experience, in the hopes that they may be useful for future improvement:

Cleanliness at the Entrance Area (Ground Floor) When I arrived, I chose a seat near the main entrance on the first floor. Unfortunately, I found the area to be rather dusty and dull-looking. The table, sofa, windows, and even the nearby walls seemed unclean and worn, which affected my comfort. There was also a particularly dusty corner right beside the seat, which made the environment feel a bit neglected. A more consistent cleaning schedule for guest-facing spaces would definitely elevate the overall ambiance. Staff Training and In-Store Atmosphere I understand that staff training is essential — and it’s great to see management investing in their team. However, during my visit, a training session appeared to be taking place right in the customer area. One of the staff members, possibly a leader, was instructing new employees quite loudly, with exaggerated greetings and smiles. While I understand the intention, the interaction felt overly forced and insincere. Natural, warm interactions often create a more authentic customer experience. I’d recommend conducting such sessions in a designated area to avoid disrupting the peaceful vibe for other guests. Excellent Food Quality On a brighter note — the food was outstanding. I ordered the cheesy chicken dish, and it exceeded my expectations. The chicken was juicy and flavorful, far from the usual bland fried chicken. I especially appreciated the balance between the savory spices and the hint of heat in the sauce. It’s clear that thought went into crafting this menu, and I would happily return just for the food. Airflow and Smoking Area Concerns I noticed that the air conditioning or fans didn’t provide much relief, and the indoor space felt quite warm. Additionally, despite being in a non-smoking area, cigarette smoke frequently wafted in whenever the door opened — likely from customers entering from the smoking zone. This could be addressed by improving air circulation and possibly adding barriers or better separation between the smoking and non-smoking areas. For non-smokers like me, this significantly impacts comfort. Helpful Staff and Payment Convenience I’d like to commend your staff for being attentive and helpful throughout my stay. It was a relief to know that payments could be made via bank transfer and QRIS — very convenient, especially for cashless customers like myself. Given that the café has already embraced digital payment inside, I wonder if the same could be extended to the parking area as well. It would offer a more seamless experience from start to finish. Once again, thank you for being a space where I could focus and get work done that day. With a few thoughtful adjustments, RED Coffee Pandaan has the potential to offer an even more comfortable and refined experience for all its guests.

Warm...

Red Coffee Pandaan adalah kafe yang berlokasi di Jalan Raya Surabaya-Malang, Kecamatan Pandaan, Pasuruan, Jawa Timur. Kafe ini buka setiap hari selama 24 jam, sehingga cocok untuk Anda yang mencari tempat nongkrong kapan saja.

Menawarkan suasana yang nyaman dan ramah anak, Red Coffee Pandaan dilengkapi dengan area bermain untuk anak-anak, menjadikannya pilihan tepat bagi keluarga. Selain itu, kafe ini juga menyediakan fasilitas Wi-Fi gratis dan ruang pertemuan yang dapat digunakan untuk keperluan bisnis atau acara lainnya.

Menu yang ditawarkan beragam, mulai dari berbagai pilihan kopi seperti Es Kopi Americano, Es Kopi Cappuccino, hingga Es Kopi Reds Palm Sugar. Untuk makanan, tersedia pilihan seperti nasi dengan ayam krispi, burger, dan camilan lainnya. Harga menu di sini cukup terjangkau, dengan berbagai promo menarik yang ditawarkan melalui layanan pesan antar seperti GoFood.

Red Coffee Pandaan juga aktif di media sosial, sehingga Anda dapat mengikuti akun Instagram mereka di @red.coffee.id untuk mendapatkan informasi terbaru mengenai promo dan acara yang diadakan.

Secara keseluruhan, Red Coffee Pandaan merupakan tempat yang ideal untuk bersantai bersama teman atau keluarga, dengan fasilitas lengkap dan menu...

Lokasi memang sangat strategis, dekat dengan masjid Muhammad Cheng Hoo & Terminal Pandaan, dari arah Surabaya terlihat mudah dicari, memiliki area parkir sendiri & cukup luas untuk R2 & R4. Dengan nuansa heritage yg cozy, krn. memang bangunan lawas yang di make over, jadi keren, cakep buat spot foto, terutama malam hari. Fasilitas yg disediakan cukup bagus & lengkap, tempat yg enak sebenarnya di sisi luar, expektasi sambil menikmati sajian bisa menikmati ramainya kota Pandaan. Untuk makanan, entah expektasi yang berlebihan atau salah persepsi... "COFFEE", harapannya bisa menikmati berbagai macam varian kopi dalam sajiannya beserta sandingannya, apalagi dengan service 24jam, pasti sangat sesuai dengan Coffee-nya, namun yg ditemui adalah, minuman-minuman dingin dll, yang jauh dari kata Coffee, mungkin lebih tepatnya Cafe. Overall, untuk buat cari makanan berat di 24jam bisa jadi pilihan di...