McDonald's Godean — Restaurant in Gamping

Happy that we don't have to go far to get our McD's fix now, but a bit gutted with the beverages.

First of all, loving the building and how clean the restrooms are. PLEASE keep this up. One thing that I strongly dislike from Malioboro and Jombor McD's is how wet, dirty, and stinky their restrooms are so I sure hope the cleanliness here continues—not only on their first business day. Restrooms on the second floor is clean but they ran out of tissues faster when I was there, someone might have to keep an eye on that.

A friend and I got the Big Mac with a side of fries and Coca Cola, Cheeseburger with Sprite, Dark Choco McFlurry, Vanilla Black Waffle Cone, then later the Fried Chicken and Iced Coffee Italian Dolce. The fries tasted a bit more salty than other joints but we loved it. The burgers were tasty and filling as always. The ice cream were creamy and chocolatey—loving the black waffle cone!

Unfortunately the beverages were a letdown. Coca Cola was fine, but the Sprite and Iced Coffee Italian Dolce were disappointing. I'm not sure what it was but the Iced Coffee tasted different from the one we had in Jombor McD's. This one actually tasted watered down laced with extra syrup, not impressed but understandable. The one that we couldn't make excuses for was the Sprite. The Sprite didn't even taste like Sprite! No carbonation at all, and it tasted very bitter. Not sure what they did to it but that couldn't be Sprite. Told one of the staff about it and she said they would take a note and re-evaluate later.

We dined on the second floor, there's Playground area and outdoor seating space on its balcony. Perfect place for family with kids but considering the limited playground space, it could be very crowded and loud with kids especially on...

Pesanan tidak diproses sesuai antrian. Padahal udah nunggu lama. Ga merasa bersalah karyawannya.

Pada hari minggu tanggal 23 april 2023 sekitar pukul 21, saya melakukan pemesanan melalui mesin order mandiri, dan sudah melakukan pembayaran non tunai, sehingga langsung mendapat nomor antrian dan memasukkan nomor meja. Namun setelah ditunggu lebih dari 1 jam, pesanan tak kunjung datang. Maka saya memanggil salah satu karyawan wanita dan menanyakan pesanan saya namun hanya di minta menunggu. Kemudian karyawan tersebut menghampiri lagi dan meminta struk bukti pemesanan saya. Merasa janggal dan pesanan tidak datang juga, saya mendatangi meja kasir dan menanyakan kembali kepada karyawan dengan topi crew leader, dan hanya menjawab bahwa pihak mcd hanya memproses oderan sesuai antrian. Apakah pemesanan melalui mesin order mandiri bukan merupakan antrian? Justru saya malah ditawari ganti menu supaya cepat pesanannya. Yg saya minta hanya pesanan saya diproses sesuai dengan antrian nya. Kalo memang ada kesalahan dr pihak mcd harusnya minta maaf aja mengakui kalo memang ada salah di sistemnya. Bukan malah abai seolah sistem error kemudian tidak ada pertanggung jawaban. Akhirnya saya membatal kan pesanan...

Hari pertama buka, mau dine in rame banget jadi drive thru. Ekspektasi karena hari pertama pelayanannya bagus. Ternyata justru dijutekin dan nggak dikasih struk dg alasan orderannya nggak urut. Di awal pas mau pesan ada masnya yg bantu, tapi karena mau pakai apps jadi sama masnya diarahkan buat langsung ke depan pesan sekalian bayar, dan masnya langsung melayani antrean selanjutnya, jadi kami dilewati karena baru bisa pesan di depan. Sayangnya waktu pesan dan bayar mbaknya jutek dan nggak kasih struk dengan alasan antrean tidak urut. Alasannya kurang masuk akal, pernah drive thru pake apps di McD lain, walaupun sama saja jadi nggak urut tapi tetap pakai struk kok. Nggak cuma mba kasir, mba yg di pick up juga jutek. Kami maklum mungkin karena hari pertama dan langsung ramai dan mbaknya capek. Tapi semoga kedepannya bisa dievaluasi lagi. Karena di McD yg lain pelayannya tetap bagus, ramah meski sedang ramai. Untuk rasa tetap...