Gama Ikan Bakar & Seafood TMII — Restaurant in Jakarta

The service was really bad, I order ice for breakfasting and they gave me one hour earlier. The restaurant insist to have everything ordered by 4pm and then by 5pm the ice is there….. they should do more for managing time to deliver.

What’s the point of serving dishes that your customer cannot enjoy properly?

After receiving complaint, the server didn’t even bother to reply politely and just answer by walking away.

The attached photo shows the ice melting halfway in just 15 minutes.

Maybe this restaurant forget that customer are...

It's located in Green Terrace, so it's very near to TMII. The ambience is good, they have a lot of space. You can do group/company lunch or dinner here. In level two they have pray room which is big enough and clean. Their menus are great. I like their fish soup the most, as it has very refreshing taste. Plecing kangkung is also tasty. Last time I came here with my co-workers for breakfasting, and it's full house. So you better do a...

Tempat nya kurang nyaman. Gelap remang2, pelayan semua ga ada yang ramah, sampe ke nci2 ga tau manager apa owner nya juga ga ramah, pelayanan nya LAMBAT !!

Buka puasa 2 mgg lalu di tempat ini sama keluarga besar, kecewa beraat, saya reservasi via phone hari sebelum nya, lalu berlanjut melalui whatsapp karena harus pilih menu makanan, mereka ada sistem pesan dlu lalu bayar 50% dari pesanan, karena ini bulan puasa jadi sya ngerti mungkin untuk memastikan bahwa rservasi tidak cancel dan mempermudah mereka untuk mempersiapkan makanan di meja sebelum waktu nya buka, eh ga tau nya jam 17.00 wib makanan belom banyak yg keluar, yg lebih parah lagi NASI NYA BELOM MATENG katanya baru mateng 17. 30 mendekati waktu buka. Padahal ini karywan nya dia banyak, tapi ga tau kaya yang ga teratur aja pembagian tugas nya. Jadi kaya blunder sendiri, banyak pesanan yg belum datang, mau minta tambahan ini itu juga LAMA, malah di JUDESIN, aneh lah pokonya. Padahal kan kita makan disitu BAYAR ya. Malah dijudesin. Deuh kapok deh poko nya makan disini.

Tolong diperbaiki lah ya dari mulai attitude, kenyamanan dan sistem nya. Bekerja di bidang resto seperti ini tuh yg diutamakan adalah attitude nya kalian2 semua pekerja nya. Smoga bisa lebih baik lagi ke...