R&B Grill Palembang — Restaurant in Palembang

First time dine here & I was a bit disappointed with how it taste…

I order 4 Tenderloin AUS Steak black angus (they recommend this). I ask it to be cooked medium, while the rest medium well. The steak was very very very dry! Not juicy at all, I don’t think they seared the steak enough, it was very hard to bite, even the medium one was so hard! Although, the meat still very red but not an ounce of juice from the meat…. (they give some salted butter on top but the inside of the steak is just too dry, lack of moisture).

I also think they are wrong with the maturity level, my family can only eat medium well but they get medium instead, while my medium steak doesn’t feel like medium ‘cus how hard it is 🥲

To be honest, its such a waste of a good meat ‘cus I saw in their market they have good quality meat, but I guess they don’t really know how to cooked it well.

We order mushroom sauce & black pepper sauce, taste wise its ok, but its too thick, so when combine with the very dry & hard steak it just making it more dry… Wish they make the sauce with more butter to make it moist.

Mix veggie, french fries & mashed potato are all good & ok. Their bread especially the complimentary one taste good. Maybe rather than giving cheese sauce dip its better to include butter spread.

Drink were ok. Place is really nice & clean & spacious. Service was great, the staff are nice. Price for the quality of the meat its an ok price even thou pricey, but due to the taste its not worth it.

Overall, Its only a shame that the steak are not cooked properly. Please properly seared the steak with lots of butter or maybe pound the steak/aged it with butter/cover it with lots of garlic& diced onion first to make...

You get to choose various kinds of meat that you can bring home to cook for yourself or let the chefs there cook it however you like.

The moment you walked in, you're spoiled for choice. A large option of meat varies in price. Not really knowledgeable regarding meat cuts, but I remembered they had A5 beef from Japan and Aussie, Striploins, T-Bones, and so much more.

The atmosphere of the restaurant is great as well, with great furniture and great cutlery. Plenty of side dishes option and other main courses if you're not looking to eat some meat/steak.

Had dry aged beef with mash potatoes and ratatouille. Only complain I had is that I ordered medium-rare but got medium. Just thought it wasn't pink enough, but I could be wrong.

Overall, it's a great place to eat some steak or just to dine. You don't have to eat there as well, you can just get groceries there honestly. Definitely looking...

Dengan saya menulis ini saya bergarap owner membaca dan public tau. Baru kemarin sy dan keluarga makan di RnB Palembang. Bukan kali pertama. Tempat itu cukup menjadi favorite kami nyeteak. Jual rasa dan tempat. Tapi sangat disayangkan kemarin perlakuan org yg mengaku sbg manjer membuat kami tersinggung dan sangat merendahkan kami sbg customer. Awalnya, kami minta bill dan tertagih tidak sesuai seperti yg kami pesan, logikanya, kita disuruh bayar lebih untuk makanan yg tidak sesuai yg kita pesan, mau? Saya memesan daging berukuran 200gr , sesuai menu tertera. Makanan datang sy makan tapi kok tidak habis2 dan tidak habis memang, karna sy tidak bisa makan daging berlebihan.kami minta bill, datang laki2 membawa bill, dibill kami ditagih untuk membayar daging berukuran 310gr, yg mana kami tidak diinformasikan sama sekali sebelumnya terkait itu, atau ada another offer dr pihak waiters. Sistem marketing semacam apa ini yang menjebak pembelinya dg gramasi tanpa informasii? Ketika sy bertanya untuk bertemu dg manajer nya, si laki2 penbawa bill mengaku kebetulan dia manajer nya. Dan dia hanya berkata, "Baik ibu mohon maaf atas kesalahan kami lain waktu akan kami perbaiki dan kami informasikan terlebih dahulu ke pembelinya" Yakin? Sy dua kali ini terjebak hal seperti ini, yg pertama dulu perihal tipe daging antara grass fed dg yg biasa. Tanpa informasi tanpa konfirmasi. Tp waktu itu yasudahlah. Dan ini terulang..

Ketika kami sampaikan, "Mas tidak bisa seperti itu , sy tidak mau kedepannya, malam ini saya hanya mau bayar seseuai yang saya pesan ya. Dg kejadian ini kami jadi enggan kesini ,kan masnya nggak rugi kehilangan 1 pelangga ya kan. "

Laki2 itu menimpali, "Tapi kan makanannya sudah ibu nikmati masa ibu tidak mau bayar makanan yang sudah ibu nikmati".

SPertanyaan yg sang at impolite dan inappropriate memurut sy untuk sekelas manajer resto punya nama,y Sy jawab, " Lho mas, kan saya memang bayar, saya membayar makanan yg sy makan yg sesuai yg sy pesan.". Dia jawab, "Baik ibu jika ibu maunya seperti itu nanti pelayan kami yg akan mengganti kerugian ini karna dia tidak menginformasikan sebelumnya keep ibu. Prosedur kami disini seperti itu" Mendesak pembeli untuk berbelas kasih ke waiters, strategi marketing yg kotor....