RM Padang Sederhana GWalk — Restaurant in Surabaya

When you enter the restaurant, the place is clean and tidy, with no scattered food on the floor. Hygiene is clearly a priority here.

The rich, savory aroma from the food counter is strong, and while waiting in line, deciding which side dishes to pick, it’s absolutely mouthwatering.

I ended up getting the Ayam Pop and a round egg.

Most of the side dishes are savory. The Ayam Pop is tender, with a rich and slightly sweet coconut milk aroma.

The Sambal Ijo is addictive and pairs perfectly with white rice. In my opinion, it has a milder level of spiciness compared to the usual Sambal Ulek at Bu Kris.

They also serve Martabak Mesir, stuffed with flavorful beef and served with a watery sauce that has a tangy taste and a spicy kick from chopped cabai rawit.

The portion of Martabak Mesir is generous, suitable for sharing with 4-5 people. A highly recommended dish, in my opinion.

Overall, I had a great dinner at this restaurant and would love to...

Manajemen RM Sederhana, sebelum saya komen saya baca baca komen tentang resto anda, tidak kaget kalau banyak yang komplain tentang pelayanan di resto ini.

8 Desember 2024, saya order via Grab untuk pickup takeaway sekitar pukul 17.30

Saya sampai di resto sekitar pukul 18.00,

Kondisi resto : Ada 2 meja terisi dine-in 4 orang prepare makanan Kasir kosong 1 orang receive order (yang ternyata adalah kasir a/n SHEHAN)

Saya masuk dan melihat ada bungkusan kresek makanan di dekat meja prepare, saya berinisiatif menanyakan ke kru yang prepare makanan dengan menyebut nomer pickup saya dengan harapan memang itu milik saya sebab sudah order 30 menit yang lalu, karyawan yang diduga a/n HERI menjawab dengan ketus “ke kasir ke kasir!”

Lah kasirnya kosong lalu saya tanya ke siapa. Ok lah, saya tunggu saja sampai kasirnya muncul, ternyata kasir a/n SHEHAN baru kembali setelah terima order dine in, Ybs masih harus menyelesaikan urusan bill meja, OK lah saya tunggu.

Saya sampaikan ke SHEHAN nomor order saya, dan betul ternyata makanan saya memang benar di meja prepare yang tadi.

Kenapa membuat customer menunggu jika memang tinggal kasih saja padahal saya sudah bayar di aplikasi dan keluar kode pickup, harusnya tinggal ambil saja asal kode nya benar?

Itu karyawan pakai seragam RM Sederhana kalau tidak mau melayani tamu RM Sederhana terus maunya gimana? Tidak salah kalau banyak komen pelayanan nya lama, dan tidak ramah.

Bisnis FnB nyawa nya di rasa dan pelayanan, ada komen menemukan serangga di makanan yang menurut saya fatal, dan ditambah pengalaman pribadi saya memperoleh kru yang ketus dan males kerja males melayani a/n HERI, fatal resto ini.

Saya tidak akan...

Sederhana is quite famous Padang is restaurant. The food are pretty good every time we come here. Whether you want to bring colleagues for lunch or have a family lunch during weekends, this place can do it.

The staff were great. We once ordered the wrong type of chicken, we wanted regular chicken but we said chicken pop. Once the food arrived, and we said that we order wrong, they replaced it right away.

One complaint that I have is that sometimes the chicken is too small. Hardly enough for one portion and it was 23,000 rupiah...