Warung Ikan Cak Yu — Restaurant in Surabaya

Ini pertama kali datang kesini dan terakhir kali saya kesini. Saya pesan nasi tempong otot & telur dadar. Sblm nasi datang, ada sepiring "telur" bentuknya diorak arik. Saya tunggu sampai nasi saya datang (hampir 1 jam), dan saya makan telur orak arik tsb bersama nasi. Tiba2 ada sepiring telur dadar lagi yang datang bersama dadar jagung pesanan istri saya. "Lho lha ini apa?" "Itu oseng telur tuna" Kami dan 2 teman kami tidak ada yang pesan oseng telur tuna

Yasudah lah ya, kami pikir tidak akan di charge karena kesalahan memang dari restoran. Setelah kami selesai makan, tiba2 waiter datang memberitahu bahwa "maaf tadi menu yang ada kesalahan itu karena sudah terlanjur dimakan jadi tetap kami charge"

Saya jawab : Oh iya gpp mas, tp google reviewnya saya kasih bintang 1 ya. Udah kualitas makanan biasa aja, pelayanan buruk dan LAMA sekali

Ketika kami bayar di kasirpun, ttp kami kena charge sesuai pemberitahuan mas waiter (struk terlampir). Tiba2 waktu kami hampir pulang, kami dihampiri kasir dan dikembalikan duit orak ariknya karena 'kebijakan manajemen'. Maaf, tp kami sudah terlanjur kecewa dan kepercayaan konsumen itu harganya lebih dari 37 ribu.

Buat yang mau kesini bisa pikir2 lagi, ga...

If you like "gurame", you should try here, they had unique menu "gurame bumbu rujak" which was very delicious, this fish was fried and drenched with peanut sauce and completed with papaya, mango and jicama. The fishes were very fresh and didn't have any bad taste. The "plecing kangkung" and "tahu goreng" were also great. They often had promotion which they shared...

Horrible service, overrated food. We came as a group of 4, and we had to wait for 1 hour to have our food served. The waiters were busy serving the bigger group of people renting the VIP room, while they also have regular customers outside. The most impressive part is where the waiter mistook our order, delivered the wrong food to our table and had the guts to make us pay for the food delivered wrongly 🤣🤣🤣

Kok nggak malu ya, sudah pelayanan lama bikin orang kelaparan.. salah anter makanan.. nyuruh bayar... diancam review bintang 1 baru tiba2 balikin duit. Bukan nilai uangnya yang kami permasalahkan, caranya itu loh.. bisa2nya nggak punya malu minta customer byr untuk kesalahan kalian yg kalian perbuat 🤣🤣 Makanya saya iyain aja dia minta kami bayar, saking kagumnya saya sama keberaniannya

Not coming...