Burger King Karang Tengah — Restaurant in Tangerang

Burger King, being a 24-hour restaurant, provides a convenient option for late-night dining. However, there are some areas for improvement.

While waiting for my order, I noticed that there wasn't a separate queue for dine-in and take home customers, leading to delays in service. Especially those who just order drink (dine-in) supposedly can be prioritised.

Additionally, the restroom facilities were subpar, with only one toilet and one sink available, both of which were not very clean.

The lack of signage on the restroom door made it inconvenient to know if it was occupied or not.

Overall, while the restaurant offers convenience with its 24-hour operation, there are aspects that could be improved to enhance the overall...

Saya termasuk pelanggan setia Burger King hingga menginstall Aplikasinya untuk mempermudah pemesanan. dateng, langsung duduk dan pesan. Hanya saya ada catatan untuk BK Cabang ini

1. aneh sekali karena ketika sampai saya biasa milih store yg terdekat namun store ini tidak terdeteksi di apps. padahal saya sudah ada di dalam BK nya

2. saya menggunakan opsi kedua yaitu dengan scan barcode. ternyata tidak semua mejanya ada barcode, jadi saya kudu ke meja tetangga dulu utk scan barcode

3. setelah berhasil di apps nya, tidak ada promo Kupon Juni 😭, pdhl masih di bulan yang sama dari Cabang BK berbeda (Kuningan City) promo kupon Juni mau muncul di apps. apakah promo kupon hanya berlaku di outlet tertentu saja

4. Redeem Crown. masnya keliatan kesulitan banget, ini yg kedua kali. redeem crown yg pertama(di hari yg beda) masnya kesulitan kemudian manggil staff lainnya, ternyata berhasil. namun kali ini kejadian lagi kesulitan reedem crown, cuma masnya jdi jutex gitu manggil temennya dan nyeletuk " sampe hapal nomor hp nya " , saya tau kadang system memang gk bisa menghindari error cm kenapa di outlet ini yg sering bermasalah

5. Pintu toiletnya keras. jadi beberapa kali ada pengunjung yg mengira ada orang di dalam. mungkin sarannya dikasih teks aja suruh ketuk dulu atau coba dorong

Overall pelayanan dan makanannya masih ok, cuma seperti ada yg beda aja outlet BK ini...

Stopped by after work to get some food, but the service was really disappointing. I waited quite a while, only to find out my order hadn’t even been prepared, they completely forgot about it. It only got made after I went up and asked.

The food tasted good, but still, not a great experience overall~ probably won’t be...