Istana Nelayan Resto & Cafe — Restaurant in Tangerang

Tpfah. Such a shame.

Before continuing, must I state; I do so have indeed very much enjoyed the meal that we have so rightfully paid for and served. It was very much delicious and was indeed something to remember upon.

The floor staff was vehemently responsive, friendly, and utmostly cheerful.

It was all indeed going fine and dandy until we reached the end of our feast. Two men, seemingly not wearing uniforms to keep a low profile suddenly barged into our room without a single rap at the door. Without a single acknowledgement to our presence, they began rumaging through our table, with their reasoning only being propagated conveniently after they finished rumaging through half of our table; "To verify the absence of water bottles brought into the restaurant".

Good Lord, says I. Not long after they took off, again lacking the acknowledgement of our existence. Seemingly stating to one another; "Mission complete, not a single foreign bottled water here".

To think that we paid a grandiose premium for the meal and the service we very much paid for only for it to be invalidated, yet not compensated with any single matter whatsoever for the sake of the restaurant's own gain is very much baffling and heart-clenching to me.

For this sole reason, must I state that I do...

Ga pernah bosen datang kesini. Mungkin itu kata-kata yg tepat untuk describe tempat ini. Kenapa? Lets see my review (Oiya, ini saya review Istana Nelayan yg di Serpong ya. Krn selain di Serpong, ada jg yg di Jatiuwung) : Menurut saya, restaurant Istana Nelayan (Isnel) fokus pada family resto cocok buat emak2 yg punya anak super aktif seperti saya, sehingga menyediakan banyak spot bermain untuk anak. Dari ayunan, perosotan besar, becak yg bisa dipakai berkeliling daerah resto dan uniknya lagi Isnel menyediakan mini zoo. Disini kita bisa ksh makan kelinci, menunggang kuda, trus menemui aneka hewan lain seperti ikan, kambing, sapi, ayam, kura-kura, burung, bebek, dan... kucing2 liar 😋😋. Makanannya menurut saya enak2 dan ga kalah kok dengan restaurant sekelas Ce*tral. Trus tempatnya jg besar. Inilah sebabnya kenapa saya pilih resto ini saat saya wedding dulu Tempat nya unik banget. Kita seperti makan di dalam kapal besar. Kalau sdh malam, tempatnya jd makin indah krn lampu2nya terang. Trus ada spot taman jg. Cocok buat kita yg mau wedding dgn konsep taman terbuka. Kalau hujan? Ga usah khawatir krn tersedia jg pendopo yg besar, sehingga spot wedding bs lngsng pindah ke dlm pendopo Saya barusan dr tempat ini. Karna memang sekarang sedang malam imlek, Isnel selalu menghadirkan barongsai yg menjadi icon saat perayaan imlek (ini adalah kali ke-2 saya merayakan malam imlek di Isnel). Kehadiran barongsai ini membuat pengalaman makan disini menjadi semakin meriah. Nah ini nih pengalaman saya yang paling berkesan: Saya dan keluarga sdh booking untuk paket makan keluarga disana saat malam imlek 2019 ini (kurleb Rp 2,3 jt++/paket 10 org). Supaya dapat tempat, kami lngsng DP 500 rb sebagai tanda jadi 1 mgg sebelum acara. Saat Hari H dan sdh menjelang sore, ternyata tanpa di duga salah 1 anggota keluarga kami harus masuk RS, sehingga acara keluarga terpaksa di batalkan. Akhirnya karna kami kebingungan, kami menghubungi pihak Isnel apakah DP tersebut bs dialihkan untuk makan meja biasa saja krn kami hanya 3 org tdk mngkn bs menghabiskan porsi 10 org sekaligus. Akhirnya management Isnel memberikan keputusan yg sangat baik. Walau tdk bisa refund, kami diperkenankan untuk pesan menu biasa seperti makan resto. selain itu, dr management jg menginfokan kalau memang tdk bs datang di hari H tidak perlu dipaksakan. bisa datang di lain hari (seperti deposit saja dan uang tidak hangus). Kami sangat berterimakasih dan senang dgn service di Isnel. Karna kalau di resto lain, sdh pasti uang kami hangus 😂😂 Thanks Isnel. Good service and Im always satisfied to visit this...

Awesome..way better than expected. There are 2 types of dinning in, the outdoor and indoor+karaoke. The indoor one looks like a cruise ship where family and friends can eat in and sing karaoke. But I love the oudoor one! The ambiance outdoor is so overwhelming, it is cisadane riverside, pretty huts, mini farm where you can feed (kids and calf), all sort of avians (from chicken, duck, goose, turkey), turtles, iguana, playing ground for human kids. There are fun rides (pony and becak mini). Even the waiter are awesome, they bring our orders on inline skates! We were here from light till dark, both gave us great ambiance. If there are more meal family package, this should be 5 stars.. and discounts, we love...