The Station — Restaurant in Port Erin

We have eaten in here quite a few times. The service is always a bit hit and miss. Food always good. We went as a family group last Sunday and we were served by the rudest lady behind the bar. I asked where we should sit as requested by the sign in the doorway. She said what just for a drink? I replied that we would like to order some food to which she sighed and rolled her eyes. She pointed to a table and said abruptly sit at that one in the middle.

We went up to place our order and forgot to look up our table number. To which she replied well I can't see through walls can I! Once the food order was placed the bar lady said is that it? We said yes that's it for food but need to order our drinks. Her response was well that's quite clearly not everything is it! The food was the usual good standard but our experience was ruined by the shocking attitude and rudeness of the bar lady.

They did look busy and a bit stressed but no need to take it out on the customer's. I myself work in the service industry and I would never speak to my customers in that way. It will be a long time before we...

Large Party pre-booked and pre-ordered food. One person was Coeliac. On the night, told some of the pre-ordered food had ran out! Coeliac meal they couldn't guarantee was totally Gluten Free and offered a limited choice. Following day the Coeliac Person was ill so not even the option chosen was Gluten Free. The Barman brought through the meals and when asked for a spoon to eat the Beef Stew basically made the person wait until he had dished out all the meals and then when he brought the spoon. Instead of holding it by the handle, he handled the opposite end to the handle from which someone was supposed to eat. The Pizza was brought out on a Pizza Board and the person started to cut it with the cutlery provided. A Pizza Cutter was delivered later! why wasn't this delivered at the same time as the Pizza. Basically this Barman who was also rude to some of our party should be taught some basic public relations skills. How could one individual upset so many guests and ruin...

Would give a minus score if I could. One of the worst places to go. The staff ignored us and we're extremely rude. They we're too busy watching TVs, phones and talking to other staff. Staff were extremely rude in the way they spoke, the waiter stomped around and shouted out the orders. We asked for a jug of dilute juice/ cordial and they replied with 'dont know what that is' and refused to add dilute to a jug of water, instead they wanted to charge £24 for 9 glasses of dilute. When we asked what was in the veggie burger the chef replied with ' I don't know', I don't understand how a chef doesn't know what they are cooking. The food was alright but the staff ruined the whole meal. I wouldn't go back even if it was the last...