We are staying at this lovely hotel and I want to share an experience we had at the main restaurant. We had a problem with a meal and the way that the manager and the chef dealt with the issue was spectacular. Really first class. We all make mistakes, and the way the staff fixed the problem and then surprised and delighted us at the end of the meal was really wonderful.
Having travelled the world, I deeply appreciate people who step up and go the extra mile for their customers. I commend the staff, the manager and the chef for their amazing attitude and quality of interaction with their...
Read moreA delightful dining experience made amazing by such a personable and friendly staff. The Lemon shrimp fusollini had the perfect tang and taste. The lobster ravioli was a little underwhelming but still solid. The real star of the night was the Pigeon Wellington, the chefs excitement to serve us this dish was simply infectious and Chef delivered! It serves 2 but we could’ve have definitely gotten 1 each for ourselves it was...
Read moreAMAZING dishes and one of the nicest staffs we ever had! We went here nearly every night for dinner during our stay at Villa la Massa and cannot...
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