Trattoria Nonna Rosa — Restaurant in Bologna

I learned about this place doing some research on the best food in Bologna and was genuinely shocked by how rude the staff was. We came in for lunch on the earlier side, and as a tourist trying to be polite and respectful I said “hello how are you” in Italian to the server who greeted us. She proceeded to talk at me for a whole thirty seconds in Italian with a sarcastic smile, obviously knowing I was a tourist and didn’t speak fluent Italian to the point where me and my husband were uncomfortable and felt super unwelcome. I then said sorry in Italian, she told me to speak English, and then turned us away even though there were many open tables and we were only a party of 2. I’ve read other reviews saying this place is mean to tourists and I’d like to verify this is absolutely true. If you want to brave the rude staff for the cute vibes, make sure you have a reservation so you can’t be turned away for not being a local. Call it a cultural difference, but I can’t imagine deliberately making someone feel so unwelcome and stupid for trying to be respectful of the local culture and asking for a table at a...

I rate service, not food as I was never let inside by the rude staff. After a 20 minute wait, the waiter asked if we have a reservation. Since we did not, we were told there are no tables available that evening. And that would be totally fine, as it was our fault in fact. However, the waiter asked in Italian a few couples behind us if they have reservations - and yes I do understand Italian :) - they did not. But the waiter told them to wait and prepared a few tables for 7 people in total and let them in. All this time we were trying to ask to book a table for another day but the waiter treated us like we were invisible… not even looking at us. I have never been treated this way in a restaurant anywhere in the world, and we do travel a lot. Please reconsider your visit here as apparently tourists are not welcome. The restaurant was recommended to me by a family member who visited a few years ago, but it seems that it has...

I got for a very good friend this recommendation but I couldn’t get a good service from this place ; I had a disappointing experience at this restaurant. Despite being a paying customer, I felt unwelcome as they seemed to prioritize seating only Italian locals. This exclusionary practice made me uncomfortable and upset. I believe that all patrons, regardless of their background, should be treated with respect and given the opportunity to enjoy a meal without discrimination. They didn’t even try to get me a table because I was foreign so to be aware to everyone who try to get here for a good service and experience you most BE ITALIAN to get into this place. Very disappointed 😔 since been living around the globe and never been...