Borgo San Felice Resort Relais & Chateaux — Restaurant in Castelnuovo Berardenga

We tried to organize our wedding at Borgo San Felice this past summer, and, frankly, it was quite the ordeal. From the start, we were limited by the number of guests allowed in their small chapel, and any mention of extra guests caused panic. Then, we were told that everyone attending the wedding in the chapel had to stay at Borgo San Felice, which wasn’t ideal and definitely expensive. But we agreed and asked how many rooms were available, booking them all.||A few days later, a dear friend—after I had specifically told her to look elsewhere for accommodation—was able to book a room for several days. How was I supposed to feel about that? I didn’t want her thinking we didn’t want her there. This attention to detail clearly wasn’t a priority for the events department.||Next, we hit a major issue with the wedding cake. Their chef refused to make a real four-tier cake unless we had at least 100 guests, which would cost 4,000 euros. That didn’t sit right with us, so we arranged for a cake from Siena for less than 800 euros, which was excellent. However, Borgo San Felice doesn’t allow outside food or beverages, meaning it was their 4,000-euro cake or nothing.||But the biggest issue? Borgo San Felice couldn’t accommodate a wedding dinner at all. There was no venue on-site that could host more than 20 guests for lunch (a wedding dinner was totally negative), despite the spacious appearance of the property in photos. When I asked for help finding a restaurant off-site for dinner and dancing. It took 10 days for a response (for 20 people), and we ended up doing most of the work ourselves. Shouldn't a relais chateau have a concirge make a phone call to book a venue? When looking for a restaurant for our dinner party we actually found a last-minute venue that was wonderful, but due to the restrictions, we couldn’t invite many of our European friends, because it was too late.||To top it off, they initially refused to refund the rooms when we decided not to stay there. After insistence, they finally agreed to refund 50%, or offered a voucher for 100% of the amount to be used over the next year. A voucher. As if we would ever go. It’s a shame they didn’t immediately offer a full refund after such poor service. In a situation like this, after so many mistakes and miscommunication, have a little class— refund 100% of the cost and offer a free weekend as a gesture of goodwill. |In the U.S., these guys wouldn’t survive six months.|I’m leaving out many more frustrating details, but I simply don’t have the time. My advice? If you’re not ready to host weddings, just don’t. A once-in-a-lifetime event deserves better, we were leaving a good 30K on the table. Probably nothing for...

We recently spent ten extraordinary days in Italy, and our four days at Borgo San Felice in the Chianti region of Tuscany were an absolute highlight—truly one of the most magical travel experiences our family has ever had.

This luxurious five-star resort is nestled in a restored medieval village, and every detail felt like a blend of old-world charm and modern indulgence. Our suite included a private terrace overlooking a castle, setting the stage for a stay that felt straight out of a fairytale.

Each day brought something special—from e-bike rides through the Tuscan hills and castle-lined vineyards to a serene pool with panoramic views. The Michelin-starred dinner was unforgettable, and a pasta-making session with the executive chef became an unexpected highlight. We hesitated on the cost at first, but it turned into one of our favorite memories—hands-on, intimate, and truly delicious.

Our daughters, who love art, spent quiet afternoons sketching and painting in the piazza, capturing the well, the chapel, and the charming buildings. It was so meaningful to see them inspired to create by hand rather than scroll. One morning we took a scenic walk through the vineyards to a hidden garden where they fed donkeys and lambs apples, thoughtfully provided by the staff—just one of many personal touches that made us feel so cared for.

Evenings were filled with beauty: live music, stunning sunsets, and one especially emotional night when our eldest daughter, a singer-songwriter, was invited to perform alongside the hotel's pianist. Watching her sing under the stars moved us all deeply and created a memory we’ll never forget.

The spa—with its lavender showers, serene hot/cold plunges, and peaceful atmosphere—offered quiet moments of relaxation, and the wine tasting and winery tour were both immersive and inspiring.

But what truly set this stay apart was the warmth and hospitality of the staff. Every interaction felt sincere. We didn’t just feel like guests—we felt like family.

Borgo San Felice is a rare gem that touches every sense. For a few unforgettable days, we felt like royalty living in a medieval village reimagined for modern dreamers. We left with full hearts, rested spirits, and memories we'll...

Our stay at Borgo San Felice was an unforgettable experience that exceeded all expectations. Nestled in the stunning Tuscan landscape, this exquisite resort offers a truly exceptional retreat.

The accommodations are nothing short of spectacular. Each room is designed with meticulous attention to detail, blending luxurious comfort with the timeless charm of Tuscany. The interiors are elegant and spacious, providing a serene escape with breathtaking views of the surrounding countryside. Every aspect of the room, from the plush furnishings to the high-end amenities, contributes to a stay that feels both indulgent and intimate.

One of the highlights of our visit was dining at Poggio Rosso, the resort’s Michelin-starred restaurant. The culinary experience here is extraordinary, showcasing the chef’s remarkable talent and creativity. Each dish is a masterful blend of local flavors and innovative techniques, making it a must-visit for any food enthusiast. The exceptional quality of the food and the elegant atmosphere of the restaurant make dining at Poggio Rosso a memorable highlight of the stay.

The staff at Borgo San Felice truly elevate the experience with their warm hospitality and attentiveness. From the moment we arrived, it was clear that the team is dedicated to ensuring every guest's stay is flawless. Their genuine care and professionalism add a personal touch that makes the stay even more special.

For those looking to explore the beauty of Tuscany, the e-bike journey through the nearby villages is an absolute standout. This adventure offers a unique and immersive way to experience the region’s picturesque landscapes and charming towns. The guided tours are well-organized and provide a perfect blend of scenic beauty and cultural exploration.

Overall, Borgo San Felice is a must-stay destination in Tuscany. With its out-of-this-world accommodations, exceptional dining at Poggio Rosso, and unparalleled service, it offers an exceptional blend of luxury and local charm. For anyone seeking an unforgettable Tuscan retreat, Borgo San Felice is an absolute gem that promises to make every moment of the stay truly...