Great location, disappointing service The setting is stunning – right next to a UNESCO World Heritage site – and the food was good.
Unfortunately, we didn’t feel welcome. We arrived at 6:30 pm with a child and were told dinner was by reservation only and wouldn’t start until 7:30. Instead of offering a drink or small snack while we waited (another table was having Aperol), we were made to feel like we were disturbing and should leave (chef was sitting with friends at one of the tables giving us unfriendly looks contributed to that). This was especially disappointing and confusing given the sign outside says dinner from 7:00 and Google shows continuous hours – one of the reasons we chose to drive there.
When ordering, there was a misunderstanding about a dish; I tried to clarify, but was cut off – and the wrong meal arrived, just as I had feared. I don’t think the waiter meant it badly, but his manner came across as arrogant and impolite. A small gesture of hospitality could have made all...
Read moreMassimo and everyone at La Trinita were fantastic. They had a large party or two in this evening but were accommodating and friendly even though we had no reservation. The food was excellent, genuinely, portion sizes were epic, pasta cooked perfectly, and the seafood fantastic. We almost had to fight Mass to pay for the digestifs and the walk home through the UNESCO heritage setting overlooking the lake was breathtaking. Wholeheartedly recommended, we...
Read moreWe had a reservation at this restaurant yesterday at 9 pm. We had confirmation by mail. When we arrived by car at 9pm15, the restaurant wa CLOSED. It was dark, nobody was there. Nobody at Phone. On Google the restaurant was still indicated "open until 10.30 pm". They did not call us to advise us, of course. We had NEVER seen that with a restaurant. Please never go there. When you treat clients tlike that, you just deserve to be...
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