Ristorante Pizzeria Nascondiglio Dell'Amore — Restaurant in Ischia

Absolutely terrible food and would never recommend this restaurant to anyone. The starter was a selection of meats and fried in batter vegetables. Most of the ham was cheap breaded bologna. The "fried" vegetables were cold, the batter was oily and soggy and tasted like they were made a few days before. The lettuce even though for decoration was soft with dark dry edges. The whole platter had an off putting smell to it. We had to send it back. For my main the pasta was wrong to begin with. I ordered fusilly but was brought spaghetti which is not an issue if it actually tasted good. The pasta was very dry. The sause was tasteless and hardly any of it. The truffles were non existent and the sausage had an awful smell to it. I have NEVER in my life sent any food back until now! My partner asked for simple carbonara and was promised a very good one. The pasta was disgusting. The eggs in it were scrambled and there was no flavour. Both pastas were inedible and were sent back. I never knew it's possible to have bad pasta in Italy. We asked for the bill and to our shock were presented with a full bill. When we challenged it the man who appeared to be the owner got very angry. We diplomatically explained our disappointment but it made him even more frustrated. When I mentioned the soggy dry edged lettuce his response was "you're not supposed to eat it anyway!" He was shouting "we're the 15th best restaurant in the whole of Ischia" which I find hard to believe. There were however positives. The waiter was very polite and genuinely a very nice person. The house wine was delicious. The sparkling water was nice and the bread was great.

Response to owner to below comment: Very incompetent restaurant. I never mentioned the fried meat as a starter. The carbonara even though not on menu were told the chef can make it. Were promised that any italian chef shouldn't be a chef if cannot make carbonara. DO NOT WASTE YOUR TIME GOING TO THIS...

An experience that left a bittersweet taste. After reading all the great reviews about this place we had to give it a go. Family run restaurant tacked away from the city centre offering lovely views across the Island and authentic Italian cuisine. We were greeted by a very friendly waiter. Manu is only in Italian so our waiter offered help with translation. Service was prompted and our starter arrived in no time at all. We quickly realized why our food came so fast. It looked and smelled like it was a leftover from a day before. Fried vegetables were cold and soggy probably microwaved, the selection of hams far from what we were expecting, even the decorations didn’t look fresh, the salad on which it was served was soggy with dry and dark edges around. We were later told you were not suppose to eat the salad so it doesn’t matter if it’s fresh or not. The only highlight was the bread that came with the starter and the wine. We sent the food back and asked for our mains. At this point we didn’t think this can get any worst but the mains were a disappointment too. Pasta dishes were dry, with no flavor to it and the whole thing looked very unappetizing in fact tasted like it was made using old ingredients. We didn’t eat anything. I have never had worst food served before. We asked for the bill which was presented by what appeared to be the owner with no apology and with the full amount on it. We challenge the bill and explained our disappointment. This didn’t go down well as the owner got very angry. I must say it was his attitude that has ruined the whole experience for us. We left hungry and angry. I don’t recommend this place to anybody as you will have to go out of your way to get there for less then mediocre food. Poor attempt in cooking what should be a taste of authentic...

Locale effettivamente nascosto, lungo una salita della località di Campagnano, abbastanza tortuosa e poco illuminata. Tavoli adibiti in una terrazza con panorama eccezionale, con vista dall’alto su gran parte del comune di Ischia, Castello Aragonese incluso.

Note liete: ottima presenza mediante sito internet e social; menù online ben fatto; personale giovane e molto disponibile. Una menzione per il ragazzo alla cassa, paziente e flessibile alle richieste del tavolo sulla modalità di pagamento; Fritto misto all’italiana buono e abbondante; parmigiana di melanzane molto saporita; pizze molto buone; Coniglio all’Ischitana, specialità della casa, veramente ottimo e succulento, con tanto pane a disposizione per fare la scarpetta.

Note poco liete: una certa confusione nella terrazza, con viavai di gente e personale, di cui se ne apprezzava comunque il lavoro; nessun portacondimenti al tavolo, una mancanza considerando che i secondi costituiscono parte preponderante della proposta del locale; Gnocchi al sugo di coniglio poco saporiti, insipidi e molto oleosi; Hamburger di carne Chianina (200 gr), con contorno, mal presentato nel piatto e possibilmente molto poco cotto; Misto di Carne alla Brace buono ma molto ridotto e presentato male, con pezzi piccoli messi in un semplice piatto. Inoltre, giustificata la circostanza della richiesta di servire il piatto dopo l’antipasto, è comunque arrivato molto tardi rispetto agli altri piatti del tavolo. In pratica avevano finito tutti di mangiare; bagno poco pulito, senza sapone, senza carta per asciugarsi le mani, molto vecchio e con sciacquoni al limite dell’utilizzo.

Prezzi nella media.

In conclusione, da cliente penso che il locale abbia ottime potenzialità ancora inespresse.

Alcune migliorie (più attenzione negli ordini, presa delle comande con un tablet invece della carta che rallenta il processo e induce a maggiori errori, tavoli meglio collocati, miglior presentazione dei piatti e accorgimenti decisi al bagno) secondo me sono d’obbligo.

La location, l’ottima presenza in rete, il personale accogliente e alcuni ottimi piatti (come il Coniglio all’Ischitana e la pizza) a mio parere vincono ma non nettamente sul resto della gestione.

Per il clima familiare, per le qualità su espresse e perché ricalca effettivamente un nascondiglio molto suggestivo, lo consiglio...