Ariston Bar Pizzeria & Restaurant — Restaurant in Pustertal - Val Pusteria

Wish We Had Skipped This One – Hope Things Improve Soon Visited: July 13, 2025 at 6:45 PM

We really wanted to like this place, but unfortunately, it was one of the worst dining experiences we’ve ever had. The ambiance was noisy and crowded, zero romance and terrible service.

To start with a positive: the blonde woman who answered the phone when we made our reservation was lovely—warm, helpful, and gave a great first impression.

But once we arrived, the service completely shifted. The waitress who served us (curly hair) seemed rushed and uninterested.

When we asked a simple question about vegetarian options, she didn’t really answer—just told us they can do anything, said she was busy and walked off. It felt like we were bothering her just by asking.

The restaurant also looked nothing like the photos online, which made the experience feel even more disappointing. We got stuffed in the middle of a loud crowded room.

We were also surprised to be charged a €4 coperto fee, despite not eating the bread, the poor service and overall vibe (very noisy).

If you’re deciding where to eat, I’d recommend checking out Hans Pizza instead—it was friendly, fast, and tasty. Or honestly, dinner at your hotel might be a more relaxed experience as this place and Hans both are crowded.

To the manager: I hope this comes across as constructive. You’ve got a great location and one team member who clearly knows how to treat guests.

With some attention to staff training and bringing the actual dining experience closer to what’s going to be a memorable place for return customers in Dolomites. Investing in customer service training could really turn...

If you're a fan of authentic Italian cuisine, look no further than this charming restaurant. From the moment you step inside, you're welcomed by the tantalizing aroma of freshly made pasta and pizza, setting the stage for a culinary experience like no other.

The menu boasts a delectable selection of traditional Italian dishes, but it's their pasta and pizza that steal the show. Each bite is a symphony of flavors, showcasing the expertise and passion that goes into creating these beloved classics. Whether you opt for a creamy carbonara or a margherita pizza, every dish is a delightful homage to Italy's culinary heritage.

Beyond the stellar food, what truly sets this restaurant apart is its staff. Warm, welcoming, and attentive, the team goes above and beyond to ensure every guest feels right at home. Their genuine hospitality adds an extra layer of enjoyment to the dining experience, making you feel like part of the family.

Don't miss out on this culinary gem – it's a true delight for the taste buds...

The food was nice, we had the tiramisu and strudel. But the personel was awful. We entered and asked if we could sit, and the lady didn’t speak english, so she seemed annoyed to begin with. She rolled her eyes and called someone else, who could supposedly speak to us. The other lady came and seemed mad to begin with. I asked if we could have a table and she said yes while rolling her eyes. She didnt tell me where to sit or if any tables have reservations, so I stood there looking at her for like 5 seconds. She then shook her head and said annoyed something along the lines of “go. What are you waiting for” and when I turned around she said something in Italian to her colleague with a sigh, and they started to laugh loudly when I went to sit. The same with payment later. For these prices you would expect a better treatment. I understand not everyone speaks english, it is Italy after all, but it’s not a reason to mock customers...