I experienced deeply unacceptable and discriminatory treatment at this establishment. After a long day of travel, I arrived at 8:30 PM hoping to dine at the restaurant before its 10:00 PM closing time. Despite the front desk strongly recommending it as my best option, I was denied entry.
It was evident that this was not a simple matter of availability. The manager systematically turned away every non-white guest while simultaneously accommodating other patrons. The front desk was complicit and offered no meaningful assistance after the fact.
This was a shameful display of racism. I strongly advise others to steer clear of this hotel, as well as the Grand Hotel Mattei group for knowingly allowing such behavior to flourish within...
Read morePart of our beloved Grand Hotel Mattei. Good food and especially in autumn and winter the perfect place to eat, if you are guest of the...
Read moreIl ristorante è situato all’interno del Grand hotel Mattei. Abbiamo mangiato pesce che era fresco, ben cucinato, saporito e le porzioni erano abbondanti. Tutto squisito. Una nota di merito va alla pasta fresca fatta a mano che è davvero molto buona. Buon rapporto qualità prezzo. Buona varietà nel menu. Il servizio è veloce e cordiale. Essendo frequentato prevalentemente da famiglie con bambini piccoli risulta rumoroso. L’ambiente...
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