My partner and I booked a room from this hotel from Booking. We talked with the management and they confirmed our reservation. But when we arrived the hotel after a long trip at 20:00 there was no one in hotel, the main door was locked, the lights were closed. We called their phone numbers maybe 15 times and waited in front of the door but no one replied and come. We talked with Booking and they told us to wait but they couldn’t reach to hotel management neither. After 2 hours we had to arrange some another hotel at 10:00 pm. It didn’t end like that. After 1 day they told us “sorry” with a message. When we asked for the refund of our payment, they told us that they wont send it because of our bad comments. We talked with Booking again and they told us our payment will be sent back soon. That was the worst hotel management that I ve ever seen. I stayed at maybe 100 hotel until this time and I didn’t see worse than this before. If you care your money, time and energy don’t waste them with this hotel. I think they should be banned from every hotel...
Read moreNice enough but with an odd feel. A couple of the staff had an odd, almost superior, air to them. The rest were friendly and cheerful. I ended up early for breakfast and the man man let me start once he had happily put out enough stuff and there was quite a bit. If you have dinner there I think there may be a menu on the way in, read it. About ten minutes after having been sat down I had water, bread and wine but hadn't read or been given a menu. A woman came and told me what there was. She started by informing that they only do fish. Thankfully the guy who checked me in had warned me of this so I was ready. I had to ask a couple of questions and the information exchange was not easy, in some part due to my Italian no doubt. For fish menu near Venice the price wasn't bad, it just came as a surprise. The single room was nice enough. Clean and the bathroom was about the size of the bedroom but with only a thin white curtain on the clear glass window...
Read moreWe stayed here just for one night because we wanted to visit an event taking place in Marghera. The we moved on to Venice. I personally would not want to stay for a longer time in Marghera because it is a rather uninteresting area. The upside of being in Marghera is an excellent price/value ratio as in this hotel. And after all, the bus connection to Venice/Piazzale Roma is cheap (1.50 Eur per trip) and easy.||We found the hotel staff extremely friendly and helpful. The room was nice and very clean. In contrast to the report of others, we had even excellent WiFi connectivity in the room. Breakfast was good, fresh fruit, real Italian coffee. We did not try the restaurant, which appears to specialize in fish dishes and closes at 10.||Altogether, I can highly recommend the hotel, however, for a Venice trip I would always prefer to stay in...
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