As much as I'd want to have a great experience visiting Kyushu, the service at this place was appalling. We arrived 2.40pm, there was a queue of about 5 parties before us. The place was half full, and only around 3pm we got seated.

After going through the menu, we pressed the bell and waited a long while before we got a waiter coming to take our order (we weren't sure if the bell went through so we pressed a second time). After ordering only a cup of coffee and parfait, we waited for another 20mins before the items arrived. It was as though we were forgotten.

This is an exceptional review, considering I only give positive reviews. If you're only coming here for coffee and dessert, don't.

I must say I see that food for other customers were served much faster.

Please don't be fooled by any images of a V60 pourover, the option of pourover or any specialty coffee is not available here.

The cashless card reader also failed for the customer before us, so to make things easier, we just paid by cash.