Costco Wholesale Hamamatsu Warehouse — Restaurant in Hamamatsu

I recently had an incredibly disappointing experience at Costco Hamamatsu. As a loyal customer, I was shocked by the treatment I received from the staff during my visit. I forgot my membership card at home, and in a moment of necessity, I decided to use my wife's membership card to complete my purchase.

To my surprise, the staff at the checkout counter reacted with outright hostility. Instead of addressing the situation professionally, they accused me of attempting to steal and made me feel like a criminal. The rudeness and condescending attitude I encountered were completely uncalled for. I was taken aback by the lack of understanding and compassion shown by the staff in this situation.

While I understand the importance of adhering to membership policies, the staff's handling of the situation was completely inappropriate. I had hoped for a more understanding approach, given that it was a simple mistake on my part. Instead, I was made to feel ashamed and embarrassed in front of other shoppers.

This incident has left a lasting negative impression on me regarding the customer service at Costco Hamamatsu. As a loyal customer who values the shopping experience and the products offered by Costco, I expected better treatment from the staff. It is disappointing to see that even in a well-known establishment like Costco, such unprofessional behavior exists among the staff members.

I sincerely hope that the management of Costco Hamamatsu takes this feedback seriously and addresses the issue of staff behavior. No customer should be made to feel like a criminal for an honest mistake. I will certainly think twice before returning to this location and will consider other alternatives for my shopping needs...

I've only been to a Costco once before in the UK, that was OK, so we came here today for some nice foreign foods that you can't find in Japan. Here's the good points about this Costco.... Slightly cheaper than supermarkets Large cheddar cheese available Baked beans available Big pizza was cheap Frozen chicken available

Here's the bad points..... Had to wait over half an hour to get a Costco card A Costco card costs 4,400 yen for one year only The place is the most crowded supermarket I've ever been in Huge packets and portions, so not convenient in Japan unless you're having a party Not particularly cheap for many items I can get all of the items I bought here in other places in Japan Its pretty far from my apartment, if you live in Hamamatsu its useful They check everyone's trolly and receipt on the way out, like you've been stealing, I've never had that before

All in all, an...

Very good for bigger family or group purchase. we can get lot of items at very cheaper price.

The quality of the product are too good. we can get many kind of pastry, bakery items, meat, vegetables, savoury, toiletry, beverages, snacks, stationary, sweets, cloths, cosmetics and basic medics too. simply said A to Z everything available.

They host some street events and introductory events in stalls. You may check and get if you like.

They have lot of halal branded items for muslims.

They maintain good food courts serving very cheap and delicious items. But variety is limited based on seasons and vending machine cold drinks are unlimited.

simply said cheap and best for group buying and...